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Silverthorne Chevrolet

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (18 reviews)
Visit Silverthorne Chevrolet
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–5:00pm
Tuesday 8:00am–6:00pm 7:30am–5:00pm
Wednesday 8:00am–6:00pm 7:30am–5:00pm
Thursday 8:00am–6:00pm 7:30am–5:00pm
Friday 8:00am–6:00pm 7:30am–5:00pm
Saturday 8:00am–3:00pm Closed
Sunday Closed Closed
New (618) 421-7154 (618) 421-7154
Used (618) 421-4437 (618) 421-4437
Service (618) 421-7019 (618) 421-7019

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (18 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Silverthorne Chevrolet from DealerRater.

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Wonderful Staff!

Very accommodating sales people, finance Mgr. and extremely friendly staff at the dealership! Found me the best deal, showed me new technology and followed up with me. Great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, The Silverthorne Chevrolet Inc. Team

Purchase

Great customer service! Made sure we left happy and very well taken care of!! Thank you so much Silverthorne! I absolutely love my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The Silverthorne Chevrolet Inc. Team

Efficient and friendservice and parts departments

Waiting facility for service recently renovated as well as the showroom area and new bathrooms. Nicely done! Social distancing is easy and comfortable. Parts and service personnel were accommodating and quick to respond to my vehicles needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the feed back and noticing our efforts to maintain comfort and safely to our staff and customers. We look forward to servicing your vehicle in the future.

Exceptional

Very good! Informative, helpful and listened to what I wanted and not necessarily what they might want to sell - which has happened before!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Silverthorne Chevrolet Inc Team

Great staff and service

Great staff and service in this visit and past visits

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Silverthorne Chevrolet Inc. Team

Nancy_Organ14@outook.com

Friendly staff and fast service and they call you to thank you for choosing them and make sure things are to your satisfaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Horrible customer service.

Wanted to purchase a vehicle and after asking for the purchase agreement and not getting it sent to my financial institution they raised the price 3,000. Stay away.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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great dealership and service department

great mechanics , and service people , make sure they get done what you need done , never had to take back for same issues.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great customer service

Great customer service. Knowledgeable staff. Friendly and efficient. They care about their customers. Convenient hours. They go above and beyond in sales and service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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GMC Sierra Denali

No pressure to buy! Lots of vehicles to pick from! Will come back for our next purchase when we get ready for a change!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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