Airport Ford

Airport Ford

8001 Burlington Pike, Florence, KY 41042

New 888-376-8101
Used 888-376-7959
Service 866-694-8089

Buy with Confidence!

Average Ratings

4.8 out of 5.0
483 out of 480 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 480 reviews

Featured Review

5.0 out of 5.0

2014 Fusion first service Saturday

by from Independence KY |

I had my 2014 Fusion serviced with the Works service on Saturday. The service was excellent and very timely. They did a terrific job.

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Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Great Place and Great Purchase!

by from Wilmington, Oh |

All the service was excellent. Everyone was very accommodating to our requests. Very helpful with our questions and information. The paper work was painless,informative and fast. We purchased a 2008 Toyota Tacoma 6/25/2015.

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Service Department

by from Union, KY |

I always take my vehicles to Airport Ford because the service is outstanding. Mario and team know my vehicles and just talk care of them as regular and special maintenance is required. My 2011 Ford Edge needed new tires because my daughter is taking the car to college in Florida. Airport Ford completed the last maintenance and put the new tires on the car. I shopped other tire stores, including the one with free alignment, and Airport Ford was the best price.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great fast clean and prompt service

by from Florence,kentucky |

It was very fast no waiting and prompt service thank you!

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Returning Service customer

by from Florence, Ky |

It was refreshing to see some new faces in the service department -- I dealt with Al Wellen and he was fantastic -- have not been there for about a year since I had trouble with Adam -- he made me go to another Ford Dealer for service -- Thanks for the new service department employees --

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Customer Service!!

by from Vevay, IN |

Brandon gave excellent customer service, great personality!! Fixed the headlight that only a Ford service provider could fix. Thanks!!!!!!!!!

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Service experience

by from florence, KY |

I had a 1:00 p.m. appointment for an oil change and radiator flush. I was on time, but my truck ended up sitting on the back-lot for about an hour during which time no work was done. I was waiting on the vehicle. I spoke to Mario and asked what good is it to have an appointment when the vehicle just sits for an hour? He was polite, but gave no clear reason for the delay. Soon after my complaint, work began on the truck. The work took about an hour and it was done well. This is not the first time I had an appointment and waited an excessive amount of time for service work to begin. By the way........your service waiting area leaves much to be desired. Someone needs to visit some other dealer waiting areas and learn how they treat customers. Even your coffee is lousy.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great salesman, extremely knowledgeable

by from Florence, KY |

Went to buy f150 and our sales person was Riley Foster.To finance with Peggy Foster was an awesome experience. Both were very knowledgable and helpful. Thank You for no hassles.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Good Job

by from Villa Hills, KY |

Great job. Fast and complete service. Great job. Fast and complete service. Great job. Fast and complete service. Great job. Fast and complete service. Great job. Fast and complete service. That should be at least the required 50 words.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

/////

by from Florence, KY |

I don't own a Ford Fusion, I own a Ford Escape and have already completed two previous surveys. Thank you very much.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Mr. John Salvagne

by from Florence, KY |

Friendly, knowledgeable and worked hard to find an Explorer I was looking for.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 480 reviews)