Parsons Kia

2525 Valley Ave, Winchester, VA 22601

Used 540-667-8400 Used 540-667-8400


Average Ratings

5.0 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 16 reviews
5.0 out of 5.0

Great car buying experience!

by from Winchester, Va. |

The kia staff was extremely nice and I felt they went out of their way to make sure we got a good deal. I will definitely come back for my next vehicle purchase!

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent service, friendly professional staff

by from Winchester, VA |

My visit was a routine maintenance. They reminded me I was past due, promptly gave me an appointment and serviced my vehicle in short time.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

VERY GOOD EXPERIENCE

by from WINCHESTER, VA. |

KEPT ME UP TO DATE ON WHAT THEY WERE DOING WITH MY CAR AND HOW LONG IT WOULD TAKE. I HAD TO BE HOME BY A CERTAIN TIME AND EXPLAINED THAT TO THEM AND THEY HAD ME OUT WHEN I NEEDED TO LEAVE.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Super Kia Sales Location

by from Winchester VA |

Great dealer, wonderful staff and service! I have purchased 2 new cars here and have sent others here to purchase their car as well.

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    Quality of Repair
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great customer service

by from winchester, va |

The place was clean they have a water cooler offer bottle water fruit n beverage while you wait and television to occupy your time plus the sales person was very professional and courteous

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

The best!!

by from Winchester, Virginia |

As always, the customer service at Parsons Kia is the best!! Wonderful people who make you feel like a friend!!

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Parsons Kia responded to this review

January 29, 2016

Leslie, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the service experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Facebook. Regards, The Parsons Kia Team


5.0 out of 5.0

Great Service and very friendly staff

by from Winchester, VA |

The Service Team did an excellent job of working out what the problem was with the seat heater. While my car was in the shop the dealership provided me with a loaner car....

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Parsons

by from Martinsburg WV |

Everyone is very friendly and its a pleasure doing business there. I had tried the Hagerstown dealer but I preferred and have gone back to Parsons and that's where we'll stay.

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  • Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great experience.....

by from Winchester, VA |

Fast service, clean workers.....I do not get into my new vehicle with dirty clothes and I appreciate the fact that Parson employees respect your vehicle to do the same. Service desk employees were very friendly.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Parsons Kia responded to this review

January 29, 2016

Robert, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. and if you haven't already, follow us on Facebook for access to exclusive content! Regards, The Parsons Kia Team


5.0 out of 5.0

Exceptional Staff, Service, and Care!

by from Winchester, Virginia |

Matt was an amazing person to work with throughout the entire process! As someone who knows little to nothing about cars, he guided me through my search with professionalism and care. I felt like he was truly looking out for my best interests and he single-handedly changed my perception of a trusting a car salesman for the better. I would highly recommend anyone to back and work with him - especially if you are a first time car buyer!

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  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
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Shopped for a new car

Does recommend this dealer

Did make a purchase

Parsons Kia responded to this review

January 29, 2016

Oshua, thanks for this nice review! Matt truly knows his stuff. We make sure all of our employees are knowledgeable and helpful, and he will be glad to hear about your experience. Feel free to visit us if you have any further needs. Also, check out our Facebook page for exclusive deals. Regards, The Parsons Kia Team


(1-10 of 16 reviews)