Kern Motor Company Inc

2110 Valley Avenue, Winchester, VA 22601

Average Ratings

4.9 out of 5.0
16 out of 16 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 16 reviews
5.0 out of 5.0

2016 GMC Acadia Denali

by from Winchester VA |

Jack was so accommodating and very knowledgeable about my vehicle. He took a lot of time to go over every feature and make sure I was comfortable. He was pleasant, friendly and was not pushy. Kendall also worked with me and the bank to get my loan down to a rate I was satisfied with. I appreciated the work he did as well. The vehicle was cleaned and looking sharp so also kudos to that young gentleman as well. Thank you

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Customer Service
Buying Process
Not Applicable
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Service

by from Winchester Va. |

Courtesy at service desk, and did job ahead of time always at a fair price with no game playing for unneeded services.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Knowledgeable, excellent service, clean area

by from Winchester, Virginia |

Friendly, courteous, knowledgeable service department personnel. Clean waiting area with coffee and bottled water provided. In another special area, a desk is available, if needed.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Love my GMC from Kern Motors

by from Winchester, VA |

Great team of people work together to give great customer service from the show room to the service department. Best car buying experience I have ever had.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

gmc sierra 1500

by from va. |

very informative about all functions of the vechicle and there are a lot of them. quick and easy to close the deal.

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Buying Process
Not Applicable
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Expeditious Service

by from Winchester, VA |

Service Advisor, Mark Fauver, was very knowledgeable, helpful & courteous. The same praise is also applicable to Rebecca Lyons @ the CHAT LIVE desk

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Customer Service
Not Applicable
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from Winchester, VA |

Everyone we worked with was pleasant and courteous. Jack Mills was very helpful in finding us the vehicle we were looking for at the price we wanted. We were also pleased to be given such an excellent financing deal, even better than the very good rate our bank offered.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Fast friendly service

by from Winchester, Virginia |

I needed a Virginia State Inspection and walked in without an appointment on the next to the last day of the month and Kern was able to Inspect my car with minimal wait time. The Service Department were courteous as usual!

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Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Wonderful Car Buying Experiance

by from Winchester, VA |

Wonderful!! Love my purchase, thrilled with the financing, and Scott Copenhaver was great!! I'll always buy here. In and out and less than 2 hours. Overall great experience.

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Customer Service
Buying Process
Not Applicable
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Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Knowledgable & Professional sales Staff

by from Winchester, VA |

Jack Mills was Knowledgeable & Professional, and the financial help was good also. They listened to our needs and provided what asked for.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 16 reviews)