Thompson Toyota Scion

(4.9) 5.0 366 Reviews

1101 Business Center Way, Edgewood, MD 21040


Average Ratings

4.9 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


  1-10 of 366 reviews
5.0 out of 5.0

Great service

by from Edgewood Maryland |

Professional and friendly staff Separate area designed for children I had a problem with a tire and just stopped to have it checked with a sleeping child in the car. Staff were very helpful and the problem was quickly resolved.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Not Applicable
    Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

My 25,000 mile check-up at Thompson Toyota

by from Edgewood, Md. |

Appointment easily setup for my time and day. Sign in was fast. Wait was comfortable and watched TV and read few books Also had a free drink and treat provided in waiting area. Car was washed and it took just a few minutes pass one hour.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Not Applicable
    Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service and clean facilities

by from Baltimore, Md. |

Excellent experience buying PU in Thompson Toyota. Salesperson was very nice and knowledgeable, the whole showroom is clean and great display of new cars.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

The best of the best

by from Edgewood,MD |

Thompson toyato is the best dealership ever. I have been a customer for ten years. I will be a lifetime customer.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Thompson Toyota Scion responded to this review

May 24, 2016

Tawana, thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. We look forward to seeing you again in the future! All the best, Tom Wunderer, Service Director


5.0 out of 5.0

Great service, politeness of all employees.

by from Abingdon, MD |

The first person who spoke to me told me a better way to pull my car into their garage & did so very politely. The availability of small snacks, coffee & water in the waiting area.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Thompson Toyota Scion responded to this review

May 21, 2016

We appreciate your marvelous feedback, Vandella. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as polite and great service to our guests. Please come see us for any future needs! Thanks again. Warm regards, Tom Wunderer, Service Director


5.0 out of 5.0

Great service, friendly environment

by from Aberdeen, MD |

Salesman was the nicest guy. Management as well. Very knowledgeable, respectful & honest group. I will recommend Thompson Toyota to everyone I know.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Thompson Toyota Scion responded to this review

May 24, 2016

Thank you for leaving us this great review, Joseph. We are very happy to hear that our staff could be so nice, knowledgeable, respectful and honest during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. All the best, Tom McGeachy General Sales Manager


5.0 out of 5.0

Awesome service!!

by from Edgewood, MD |

Chuck was very friendly and made sure to give me exactly what I wanted in my car. He listened when I wanted to get the same car but without some of the amenities so that I could keep a certain payment instead of pushing a specific car/payment on me.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Thompson Toyota Scion responded to this review

May 24, 2016

Hi Alexandra and thank you for this great review! We're excited to hear that Chuck took care of you! He is a great asset and we appreciate all he does. Thank you again and we look forward to working with you again in the future! All the best, Tom McGeachy General Sales Manager


5.0 out of 5.0

Excellent service

by from Edgewood, Maryland |

Curtis is my service representative. He always give professional, personable, courteous, honest customer service. I feel that I can trust Curtis, Mike and Tom.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Not Applicable
    Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Thompson Toyota Scion responded to this review

May 21, 2016

Barbara, we are truly grateful for this awesome review! We are thrilled that Curtis was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to service you in the future. Like us on Facebook for service specials! Warm regards, Tom Wunderer, Service Director


5.0 out of 5.0

Awesome dealership!

by from Edgewood, MD |

The friendliness of the staff and the convenience of scheduling services. My sales guy Kevin is the best! He helped me find the right car and answered all of my questions no matter how dumb it may have sounded!

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Thompson Toyota Scion responded to this review

May 21, 2016

Thanks for the fantastic review, Dominique. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there's any other automotive need we can assist you with, please don't hesitate to let us know. Warm regards, Tom Wunderer, Service Director


5.0 out of 5.0

Great sale

by from Edgewood, MD |

They went out of their way to get me the correct truck to test drive without a guarantee that I would buy it.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Thompson Toyota Scion responded to this review

May 21, 2016

Congratulations on your new vehicle, Brian. Thank you for writing such a great review about your experience at our dealership! We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Warm regards, Tom McGeachy General Sales Manager


(1-10 of 366 reviews)