Bill Marine Ford, Inc.

(3.7) 3 Reviews

1182 West Main St, Wilmington, OH 45177

Average Ratings

3.7 out of 5.0
2 out of 3 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-3 of 3 reviews
5.0 out of 5.0

Drove up from Cinti; internet and phone discussion

by from Cincinnati, OH |

Searched carefully for a used Milan through the internet for my daughter. Stopped at a few local dealerships. Didn't pull the trigger. Needed normal or better miles, good condition and fair market price. Called Bill Marine Ford (Rick)and got accurate description of car found on the internet and its known history as well as what it may need. Made the drive to Willmington. Car was just as described. Made a fair deal. No tiresome bull. Came back the following weekend to pick it up. I got to enjoy it four days. Daughter took it and the keys. Good folks there.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Not a bad experience but no experience at all

by from Wilmington, OH |

We sent an email inquiry but never got a response so we called for info about the "Internet prices" and after being put on hold for quite a while we were told the same info we read online, not the "special price that we had to contact the dealer to find out about". The salesman seemed uninterested in speaking to me at all and essentially said hi and bye after I told him what we were looking for. We wanted to keep our purchase as local as possible but are taking our business where it's wanted. The prices advertised for their used minivans are incredibly high (considering you can a certified one for way less) & though negotiating is an option you'd think they'd lower them a bit so the process is a lot easier for the buyer.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

GOOD SALES DEPARTMENT

by from MILFORD, OHIO |

MY WIFE I WERE LOOKING FOR A FORD ESCAPE, USED, AND FOUND WHAT WE WANTED AT THIS DEALERSHIP. THE SALES PERSON, STEVE, WORKED HARD TO GET FINANACING, WITH OUR POOR CREDIT, BUT WE GOT THE FORD ESCAPE AND RECEIVED GOOD FINANCING AND GREAT SALES SERVICE FROM ALL.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-3 of 3 reviews)