Sharrett Buick GMC

Sharrett Buick GMC

10312 Auto Place, Hagerstown, MD 21740

New 888-249-2801
Used 888-282-1083
Service 888-239-3965

Average Ratings

4.8 out of 5.0
174 out of 183 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 183 reviews

Featured Review

5.0 out of 5.0

Great Buying Experience!

by from Hagerstown, MD |

Sharrett recently sold me a Subaru Crosstrek, and I can honestly say it was the easiest purchase I ever made. The price I paid was very good, and I was extremely satisfied with every part of the purchase. Everyone was pleasant, and my salesman, Mick Forcino has to be one of the all time nicest people around! Everyone I met went out of their way to make my day a good one! No one pushed me to make a decision. When I first got on the lot, Mick introduced himself and said if I needed anything to come find him, then he disappeared to let me browse as I chose. That was the beginning of a great experience, because I hate having someone hover over me when I am "just looking" If I could afford it, I would buy a car every day, just so I could hang out with the people at Sharrett! If you need a car, shop Sharrett, you will not be disappointed with the way you are treated! I guess all the years they have been our neighborhood car dealer, has made them an expert in how they treat their "neighbors".

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Buying Process
Not Applicable
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Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Highly recommended

by from Hagerstown, MD |

This is the second time I have bought a vehicle from Sharrett. Very nice salesmen. Very pleased with products. Highly recommended!!

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

excellent

by from Hancock, MD |

Excellent service, friendly people!!!! Loved the experience we had here!!!

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Customer Service
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

First-class service by my service rep Ben. true

by from Hagerstown, Maryland |

Exceptional service is the only reason I would consider getting another General Motors product

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Graet car buying experoence

by from Hagerstown, MD |

I bought a 2016 VW Touareg on 8/22/16. It was a very easy, no-pressure, experience. Andrea Malpass, my sale representative, is not the typical car salesperson. She spoke to me like a real person...no hype. She was with me through every step of the process. The same can be said for the sales manager and the finance manager.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Sharrett for Service

by from Hagerstown, MD |

What was to be a rather routine oil change, tire rotation, battery replacement became a major "surgery" issue. As a customer, I always appreciate the inspections that accompany routine service. This time major issues were spotted. I happen to like my older Buick and invested the $$ in the recommended repairs, etc. Some may have opted for a new vehicle, but I have always had service at Sharrett and the car has served me well. Low mileage for a 16 year old vehicle did not warrant disposal. I hope to have it for many more years and will always have service done at Sharrett.

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Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service, clean facilities.

by from Thurmont, MD |

Everyone was very helpful on my last visit to Sharrett.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent in all respects!

by from Towson, Md. |

The Sharett service department is the best in all the key areas. These include work quality and communication.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Outstanding Service Department

by from Hagerstown, MD |

We normally rely on Saturday hours for dealership-based service of our vehicles. So, I was initially concerned that Sharrett's service center has no week-end hours. However, the service agent's immediate response was that they would be able to accommodate us, and they certainly did. The communication was friendly, informal and personalized. Both I and my wife, when she brought in the car, were addressed by name and treated as if we were old family friends. We continue to be impressed by Sharrett: initially with Sales, and now with Service. Highly recommended.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service & experience!

by from Frederick, MD |

I always have great service at Sharrett! My auto returns clean and in good running condition. Their crew can answer all my questions & concerns. Thank You SHARRETT! Jane Creekmore

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service and friendly staff

by from Gerrardstown,WV |

The shop was very clean as was the waiting room, everyone was very friendly and helpful. Great service.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 183 reviews)