Faulkner Buick GMC

Faulkner Buick GMC

2650 Paxton St, Harrisburg, PA 17111

New 866-981-0934
Used 877-289-6135
Service 888-589-1984

To Be Sure!

Average Ratings

4.5 out of 5.0
51 out of 57 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 57 reviews

Featured Review

5.0 out of 5.0

Great experience and knowledgeable staff

by from Harrisburg, PA |

My experience with Faulkner Buick was wonderful. I asked for and received a very good lease on a 2014 Lacrosse from the more than professional President & Product Specialist. I am more than happy with the great car.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

A very nice facility

by from Harrisburg, PA |

All personnel were friendly and helpful. In the other survey request I made the following comment to the question: Were all of your service concerns corrected at this visit? Comment: I had no service concerns. This service appointment was for the sole purpose of government mandated vehicle inspections. In addition to the personal inconvenience and unnecessary burden of the cost, it is absurd to place such mandates on a new vehicle with 4,000 miles on it.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

excellant service

by from harrisburg,pa |

my salesman was very knowledgeable ,friendly and helpful. the only thing I would recommend is you give a fair offer right up front instead of forcing the customer to haggle over price. not everyone enjoys that game.

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Buying Process
Not Applicable
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Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Faulkner Buick

by from Harrisburg, PA |

We told the salesman what we were looking for and he brought us a car that was just what we needed. Myhusband is a retired GM employee so we got our discount the rebate. Plus weI had a trade in after a little negotiation I got what I wanted for my trade.The salesman was very helpful and informative

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Customer Service
Buying Process
Not Applicable
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Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Service

by from Harrisburg, Pennsylvania |

The salesmen, John Knode, was very helpful and willing to go the extra mile in order to meet my needs. Very pleased.

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Shopped for a new car

Does recommend this dealer

Did make a purchase

Faulkner Buick GMC responded to this review

August 19, 2014

That's terriffic! Glad you enjoyed the help you received! Thank you for sharing.


5.0 out of 5.0

A great experience at Faulkner Buick GMC

by from Harrisburg, PA |

John Knode is the salesman that sold me my 2014 Buick Verano. From day one, John was very helpful, knowledgeable about the vehicle, was more than happy to answer any question that I had. He took the time to show me features witht the vehicle. Alan Riddle was the financial representative. He was very helpful. The financial asspect was very painless. He made sure to stay within my budget that I requested for my monthly payments. I am very pleased with my Buick experience at Faulkner!!

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Customer Service
Buying Process
Not Applicable
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

The Ultimate Car Buying Experience

by from Harrisburg, PA |

John Knode was an excellent salesman!! I will recommend him to friends when there are shopping for another vehicle! John took me on several tests drives, explained all the features and answered ALL my questions. He showed me several vehicles until I decided on the one I wanted and liked. John even found the exact specifications I wanted and went to State College to get the car of my dreams!! John, your the best!!!! Allan Riddle was an excellent financial advisor. He kept me in my budget and made the process run very smoothly.

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Customer Service
Buying Process
Not Applicable
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Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Faulkner Buick GMC responded to this review

August 19, 2014

It's a pleasure helping people realize their dreams! Thank you for choosing us!


5.0 out of 5.0

Great Service and experience for the service

by from Harrisburg, Pa. |

Had to order a part not stocked - to receive the part the next day. So they gave me a loaner car for the day and called me the next day when service was completed. GREAT JOB !!!

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Customer Service
Not Applicable
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Service where the customer was first!

by from Harrisburg, PA |

I had a great experience with Faulkner Buick. I was greeted with a friendly face the minute I walked into the showroom. I worked with Bob Lieberacki who understood what I was looking for and helped me get into the Buick LaCrosse that I wanted. I never felt pressured to make a purchase and Bob worked with Alan to get me a good deal. Just this morning, I received a follow up email from Bob, wishing me a happy birthday and following up on my purchase. This means a lot as I know I am a valued part of the Faulkner family. Because of the service I received with this purchase, I will look to Faulkner for all of my vehicle needs in the future. I will also be sure to recommend them to friends, family, colleagues, etc. I can't thank you all enough!

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Not Applicable
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service

by from Harrisburg, Pa. |

As usual I received excellent service. This is why i have been coming to you for service for over 20 years. I can't say enough about Brian and sometimes Joe who take care of me. When Chuck retired I was wondering if I would still receive the excellent service he gave to me. Jeff and the other gentelmen at the service desk do a outstanding job. And I will continue to come to you for all my service needs.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from Harrisburg Pa |

After being away for the winter we came to a Lacrosse that would not start. We had it transported to Faulkners and in a few short days we were back on the road again. Great job of diagnosing the problem and taking care of it.

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Customer Service
Not Applicable
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 57 reviews)