Bobby Layman Chevrolet

Bobby Layman Chevrolet

3900 West Broad, Columbus, OH 43228

New 866-868-4515
Used 877-236-3220
Service 877-231-2148

Average Ratings

3.3 out of 5.0
8 out of 14 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
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  1-10 of 14 reviews

Featured Review

5.0 out of 5.0

Very Happy with my new cruze

by from columbus, oh |

I just bought a brand new car from Bobby Layman, and I am very happy with my buying experience. The salesman helped me find the car that had all of the features I was looking for, and I got it for a price that is lower than I have seen it anywhere else. They made it very quick and painless. I will definitely look at bobby layman first next time I am shopping for a car.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Bobby Layman Chevrolet responded to this review

September 17, 2011

I am glad to hear that you are happy with your new vehicle. Thank you for choosing Bobby Layman Chevrolet, and if can help you with anything else please do not hesitate to contact us at 614-704-3900.

2.0 out of 5.0

Was a loyal customer, now just a former customer

by from Columbus OH |

Had a C5 Corvette for many years that I purchased before moving to Columbus. Serviced regularly here. So naturally I looked to them first. When I found a decent used car on their lot, I surprised 4 out of 5 salesmen by noting the car was on cars.com before even they knew about it. Kind of funny, but speed of net these days, not really a problem. What I do have a problem with is that when I do my homework and know what a used car is worth, please don't insult my intelligence by insisting kbb dealer retail pricing is 25% low. Sell that car to some unsuspecting customer that probably can't afford it to begin with. You have definitely lost a customer. I guess these days it's easier to find new than to keep old.

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Customer Service
Buying Process
Quality of Repair
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Shopped for a used car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Love my new Silverado

by from Columbus, OH |

I purchased my new Silverado and I absolutely love it. I had such great customer service and I was super impressed with the interest rate I was able to get. I am enjoying every second of driving it. thanks again for exceptional service.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

IN and OUT quick!

by from Hilliard, OH |

I had service schedule for my car and they fixed me up quickly and I was out the door. With a busy schedule that meant a lot to me. They also didn't try to sell me a ton of products or services which I appreciated.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

IN and OUT quick!

by from Hilliard, OH |

I had service schedule for my car and they fixed me up quickly and I was out the door. With a busy schedule that meant a lot to me. They also didn't try to sell me a ton of products or services which I appreciated.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


1.0 out of 5.0

False Advertising

by from Grand Rapids, MI |

I contacted Bobby Layman Chevrolet by email to inform them that they had erroneously listed a 2005 Mazda Miata automatic as a much more expensive "Mazdaspeed" Miata model (with the price to match). A week and a half later, no reply from Bobby Layman Chevrolet and the ad is still up, with the car still listed as a "Mazdaspeed" model. Hopefully, no one makes the effort to see this vehicle thinking it is a "Mazdaspeed" model: they will be sorely disappointed. Buyer beware.

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Not Applicable
Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase

Bobby Layman Chevrolet responded to this review

February 17, 2014

I understand you are upset that this vehicle is being advertised as a Mazdaspeed model but I have looked at our end and it is not advertised as such on our website or our inventory management system. I have called Cars.com and they are closed on the weekend so Monday I will call them first thing and have them change it in their system. I apologize and hopefully they will correct the issue.


5.0 out of 5.0

2013 Bette Cobb.

by from Lancaster PA |

Great follow-up by web gal..Jennifer, as well as Damien, who was more than willingto mske things Happen. Unfortunately trading long distance is not the best means of trading a car. Hope I get a buyer for mine, locally so I can time an earnest inquiry. Dan Knarr Lancaster PA

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Not Applicable
Customer Service
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Buying Process
Not Applicable
Quality of Repair
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Overall Facilities

Shopped for a new car

Does recommend this dealer

Did not make a purchase

Bobby Layman Chevrolet responded to this review

February 17, 2014

We appreciate your review of our staff here at Bobby Layman Chevrolet. I hope that we can also do business in the future.


5.0 out of 5.0

Service was great

by from Columbus, OH |

In and out in no time and they actually gave me a better deal than the first two dealers I called! First time in a long time I trusted going to get service done in a dealership.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase

Bobby Layman Chevrolet responded to this review

February 12, 2014

We at Bobby Layman Chevrolet want to thank you.


5.0 out of 5.0

Great service and love the new building!

by from Dublin oh |

I love the new service dept! I bought a car there last year and take it to the dealership for my regular maintenance. I am so impressed with how comfortable they make me and how quick they get me in and out. I got a great deal on my 2013 Chevy Equinox and still am so happy with the decision I made buying from your store!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Bobby Layman Chevrolet responded to this review

February 7, 2014

Thank you for your continued business and we appreciate it very much. We hope that we can continue to service you and your vehicle for a very long time to come.


1.0 out of 5.0

Geo Etro Convertible

by from Pensacola Florida |

I inquired about a Geo Metro convertible and never had a call or email back until this survey. At this time I would say My experience was not at all well.

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Not Applicable
Customer Service
Buying Process
Not Applicable
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Shopped for a used car

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

Is anyone there?

by from Columbus, Ohio |

I inquired about a used vehicle and never got a response.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase

Bobby Layman Chevrolet responded to this review

July 2, 2013

I would like to apologize for the lack of response you received yesterday. We are closed on Sundays and Monday and is the day to catch up on Saturdays and Sundays after hours request. If we have not already, we will be in contact with you shortly. Thank you and again, sorry.


(1-10 of 14 reviews)