Dieckhaus Buick

Dieckhaus Buick

Route 13 & Beaver Dam Rd., Bristol, PA 19007

New 866-455-4162
Used 866-640-5073
Service 888-844-3848

The Dealer For The People

Average Ratings

4.7 out of 5.0
12 out of 13 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 13 reviews

Featured Review

5.0 out of 5.0

Excellent experience!

by from Bristol, Pa |

I have recently visited the dealership and cannot mention enough how wonderful i was treated as the staff was very courteous and professional! I especially admired the showroom! The Parts and Service Dept. were very helpful!! I would highly recommend them to anyone looking for a new vehicle!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Great employees

by from Levittown PA |

I am in the market for a new vehicle. Stopped in at Dieckhaus Buick and could not have been more satisfied with the salesperson Mr.Dave Singer. He was very helpful and knowledgeable with the vehicles I had showed interest in. I will probably be returning to make a purchase.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did not make a purchase


1.0 out of 5.0

Snakes

by from Warminster, PA |

Simply terrible. Tried to undercut my mom on her trade in and they didn't want to replace the much needed tires on the car of interest. Later, after needless haggling, they finally came down a few hundred in place of not replacing tires. Two weeks later, the muffler blows out and I was finally able to get under the car to find the whole undercarage covered in rust. They replaced the muffler for free but it was a cheap $10 muffler that didn't belong to the car and now has a bad resonation. Several months later, I had to drop $900 while getting an alignment done for her because they never fixed what they should have in the first place. Don't buy from them!

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Customer Service
Buying Process
Quality of Repair
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Shopped for a used car

Does not recommend this dealer

Did make a purchase


5.0 out of 5.0

Kind and courteous staff!

by from Orefield, PA |

Smooth process. From owner to salesperson, this dealership was a very pleasant experience!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Blessed Patron

by from Levittown, Pa |

I recently had service done to my car and was treated with utmost respect. My car was inspected from end to end. Because of thier recommendations and service provided I am driving in a safer, more efficient car!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Dieckhaus Buick responded to this review

November 12, 2011

Thank you for allowing us to serve you. We appreciate your business and your kind review of our dealership.


5.0 out of 5.0

Happy Shopper

by from Bristol, Pa |

I just wanted to let who ever is reading this know that the dealership is very professional and pleasant. It is refreshing to know that our sleepy little town can fall back on an old fashion service minded orgination. However I am not in the market to purchase at this time, I was treated exceptionally well.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

A nice place

by from Bensalem |

I have been servicing my cars at this dealership for as long as I have been buying them there,about 25 years. What a nice place! You never feel rushed, talked down to or unappreciated as a customer. My neighbor takes his car to a corner garage, they tie the car up for days and weeks guessing at problems where I know that Dieckhaus could have fixed the problem in an hour for a lot less money. I feel lucky to have a dealer and service facility that I can rely on when I need them. They are great.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Dealership

by from Philadelphia |

I have purchased a few cars from this dealership and I also service my cars there! The entire staff is very friendly. It is a family owned dealership that really makes you feel welcome.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Service Dept

by from Morrisville PA |

Excellent service every time needed. Would like a tv installed to pass the time.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent Service

by from Penndel, PA |

With my difficult work schedule, accomodation is always provided. All workers are pleasant and professional.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

I Trust Them

by from Yardley, PA |

It's not hard to find a good dealer/mechanic; but it's not easy to find one you can trust. I've been driving for more than 50 years and I've been a customer of Dieckhaus Buick for the last 20 years. I buy my cars from them and have them repaired there. Needing a repair is not a cause for celebration, but having the problem properly identified and properly corrected is. I once took my car in to have the speedometer repaired or replaced. It registered faster than I was travelling. It turned out I had accidentally set the control for kilometers. Problem solved, no charge; happy all around.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase


(1-10 of 13 reviews)