John Sauder Chevrolet of Ephrata

4161 Oregon Pike, Ephrata, PA 17522

Average Ratings

4.3 out of 5.0
23 out of 26 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 26 reviews
5.0 out of 5.0

Great Service! Fast, friendly, and easy!

by from York, PA |

My Chevy Equinox was past due for an oil change. I came in to the Service Dept. Wednesday morning and they took care of me without an appointment. Without a hesitation they took my keys and had it all ready to go in less then no time. Robin the service advisor was very helpful. I will definatly return as a service customer!

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Goes extra mile for the customer

by from nottingham pa |

Having bought many new and used cars over the past 45 years Sauder is hands down the best overall buying experience we have ever. The used PT Cruiser we purchased was fairly priced and thoroughly checked mechanically. Though the inspection was good on the vehicle the dealer had It inspected and in the process decided the tires were borderline so they replaced all four with new tires. It is rare to find a dealer who would go so far to insure the customer is happy and safe. Our salesman Pat Miller made the whole process seamless. Would highly recommend Pat and the entire sales and mechanical staff.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service

by from Wyomissing, PA |

We found a used car online and it was everything they said it would be. They were very helpful and accomodating.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

No reply

by from Gordon PA. |

I sent a request for information on a used vehicle.Received no reply.

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Not Applicable
Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase

John Sauder Chevrolet of Ephrata responded to this review

January 29, 2014

I apologize Bill- May I have a manager personally contact you? Sincerely, Candi Sauder


4.0 out of 5.0

rearview mirror

by from Ronks,Pa. |

I stopped by Sauder Chevy when my rearview mirror dropped of my Chevy S-10 windshield. They fixed it promptly. Glenn K.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase

John Sauder Chevrolet of Ephrata responded to this review

January 29, 2014

Thank you Glenn- Glad we could help:) Sincerely, Candi Sauder


5.0 out of 5.0

New Tahoe purchase

by from Ephrata PA |

Our experience with trading and buying a new Tahoe went well. Thank you!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

John Sauder Chevrolet of Ephrata responded to this review

March 16, 2012

We are happy you had a good buying experience and hope to continue to provide you with excellent service. It is a pleasure to have such awesome consumers to sale our products. Hope you experience many happy miles of driving in your new Chevrolet Tahoe.


5.0 out of 5.0

Friendly Dealership

by from Mifflintown,Pa |

Everybody was so nice at Sauder's dealership. We just went to look but decided to buy and they were fast at the paperwork and in a few hours we were off for home. We would definitely buy again.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

John Sauder Chevrolet of Ephrata responded to this review

May 27, 2012

David: It was a pleasure providing you with a beautiful vehicle and we are glad you enjoyed your buying experience. We wish you many happy miles of driving!!!!


5.0 out of 5.0

Loan Car

by from Ephrata, PA |

We had to wait a week until the truck was ready. The dealership loaned us a Chevy Volt during that time.

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Not Applicable
Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase

John Sauder Chevrolet of Ephrata responded to this review

March 13, 2012

I am glad we could provide you with the Truck you wanted and also glad you enjoyed your time in the Volt. Hope you have many happy miles of driving in your new Chevy Silverado.


4.0 out of 5.0

Used car purchase

by from Mount Joy, PA |

We were pleased with the car salesman- Jim Horst, and with Angela. We would buy a car at John Sauder again.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

John Sauder Chevrolet of Ephrata responded to this review

March 13, 2012

So glad you enjoyed your buying experience and hope you are also enjoying your new car. Wishing you many happy miles of driving.


4.0 out of 5.0

Buying new vehicles

by from Ephrata |

We are very satisfied with the service we received from our salemans, Pat Miller. He was very polite, professional and accomodated all our needs. We will not hesitate coming back to Pat for our future needs.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

John Sauder Chevrolet of Ephrata responded to this review

March 13, 2012

I am glad Pat could provide you with the vehicle to suit your wants and needs. Pat is a very valuable asset to the Sauder team and happy you enjoyed working with him. I hope you experience many happy miles in your new vehicle.


(1-10 of 26 reviews)