- Service & Repair
#1 Mazda Certified Pre-Owned dealer in Pennsylvania in 2012! Thank you for visiting our web site. The Faulkner organization has been in business for 79 years. We pride ourselves on our sales, parts, and service departments and have full confidence that you will receive excellent customer service. Since 1997, Faulkner Mazda has achieved the President's Award status for sales, parts and service. Nationally, we are one of only twenty dealerships recognized as a Quality Monitoring Dealer for service. In addition, our Parts and Service Departments are ranked number one in the entire state of Pennsylvania.
56 out of 57 people recommended this dealer.
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I was shopping for a new 2015 Mazda6 and trading in a 2006 Mazda6 with nearly 130,000 miles on it. The car served me well so I was interested in an updated model. I did my homework and had internet pricing for both a new car and the value of my trade. Out-of-pocket expense was my only criterion. The people at Faulkner far and away offered me the best deal. (It's rare when you leave a car dealership that you actually feel good about the deal you made, but that's how I felt about this experience.) I dealt exclusively with sales rep Renee Fargason. She has an easy and low-pressure manner about her. Renee informed me that she had 26 years in the business. It is clear that she enjoys what she does. Renee spent as much time with me after the sale as I needed...and I needed quite a bit as the technology in the new car was foreign to me. At the time of delivery she had already established an appointment for me in service for my first (complimentary) oil change. A week earlier it was Renee who found me wandering the lot. Her no-pressure approach helped me understand the options and sent me on the way toward a sale with Faulkner. This was about as good as a car buying experience can get. I recommend Faulkner Mazda to those interested in such a vehicle and Renee Fargason, in particular, to help you through the experience.