As a family operated dealership since 1923, Sullivan-Parkhill makes Customer Satisfaction its number one priority.
There is more to purchasing a new vehicle then just getting a great price. We provide outstanding customer service before, during AND after the sale.
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308 out of 314 people recommended this dealer.Write a Review
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A week before Christmas my 2013 Cadillac SRX developed what felt like a serious transmission issue. I was planning a trip to Chicago over the 24th through 26th and was right in the middle of Christmas shopping. Sharon Brown, my Service Adviser was not only able to get me into service early the next morning but also arranged the use of a free rental car for the duration of the repair. Sharon kept me posted on the repair status of my vehicle on a very timely basis. My SRX was ready earlier than originally anticipated it and now runs as smoothly as it did when I drove it out of the showroom. I can't say enough about the fine job the service department and ESPECIALLY Sharon Brown did. What could have been a terrible Christmas inconvenience was made almost painless by Sharon and the entire Sullivan-Parkhill service crew. My thanks to them all!!!!!