Budd Baer

Budd Baer

71 Murtland Ave, Washington, PA 15301

New 888-436-5993
Used 866-998-9744

The Honest Dealer

Average Ratings

4.6 out of 5.0
36 out of 40 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 40 reviews

Featured Review

5.0 out of 5.0

Best dealership hands down!

by from Morgantown,WV |

This was the 3rd car dealer we went to, after the second dealer we almost gave up! From the second I called and spoke to Rick Adams I knew Budd Baer was the place for us!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Budd Baer responded to this review

September 23, 2013

John, Thank you for giving Budd Baer a chance and doing business with us. We always appreciate somebody taking the time to tell us about their experience. If there is anything that we can do for you now or in the future please contact Gregg Cron at gcron@buddbaer.com. Thank you again and enjoy your new car.

1.0 out of 5.0

horrible experience

by from washington pa |

I will never buy a car here again!!! The dealer I had to deal with seemed like I was a bother/annoyance to him. Tried to call and email him multiple times after I bought the car he never returned calls or emails. I finally went in talk to him and he said my numbers were on a no call list. They have forever lost my business.

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Customer Service
Buying Process
Quality of Repair
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Shopped for a used car

Does not recommend this dealer

Did make a purchase


5.0 out of 5.0

Best GM dealership in America!

by from Washington, PA |

Water pump went bad. Had to have car towed in. Pump was covered under warranty. Budd Baer completed the job in excellent time of only one day. Car had been washed and was ready upon my arrival to pick it up 25 hours later. Budd Baer is probably the best GM dealership in America!!!

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Customer Service Focused

by from Washington, PA |

The Budd Baer Service Department is beyond compare and absolutely Head and Shoulders above the rest. They are truly Customer Service focused and it is very much appreciated! Excellent Job AS ALWAYS!!

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Friendly Service and Very Helpful

by from Waynesburg, PA |

Everyone is very helpful and friendly. We drive 20 minutes to Budd Baer because of the service we receive Thank you!

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great work

by from Washington PA |

I had my truck service and spare tire removed from the truck. They did a great job and in a timely manner. Thank you for the great service

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

All employees = great attitudes

by from Benwood, WV |

Had auto Butler apt. I ask if there was a chance that I could get my oil changed. To my surprise the service department fit me in. This was great because I live 40 minutes away.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great service

by from Washington, PA |

I had expected to be there at least an hour, but it was only like 40 minutes, which was really great.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

very good service

by from Washington Pa |

No complaints re service or quality. However; I will continue to take my XL to Arnold Motors for non warranty work as I get a free loaner which I greatly appreciate.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great service

by from Washington, PA |

As has been our experience in the past we found everyone we were in contact with to be friendly and courteous. All work was completed well and timely.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Bud Baer Service is tops!

by from Washington, PA |

Chris, my service manager, politely explains any repairs in detail. Nice people like Bob Sikora, Mark Baer, Bernie and Dale always take care of me. The unsung hero's that work on my truck and complete my auto butler are the best!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 40 reviews)