Freehold Ford

3572 Rt 9 South, Freehold, NJ 07728

Average Ratings

4.9 out of 5.0
75 out of 76 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 75 reviews
5.0 out of 5.0

Service

by from Freehold, NJ |

Everyone was helpful and someone even went to put $30 worth of gas in my 2014 Ford Escape (I paid for the gas)

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Peter P. Zaleski

by from Freehold, NJ |

Salesman Keith and General Manager Wally are very professional and are outstanding representatives of Freehold Ford. Thank you so much for continuing to prove that Freehold Ford is a trusted and reliable business where I will make all of my vehicle purchases in the future.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Efficient simple service

by from Freehold, NJ |

This was a simple service appointment which was handled well. One area of improvement could be a clearly marked car service parking area. All I saw was showroom parking only signs. Had to go in first to ask where to park.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Would Not Go Anywhere Else for a Ford

by from Monroe Twp, NJ |

Kristine and the other staff members were so friendly and competent. You would be silly to go anywhere else. They have tons of cars and you will get top-rate service.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Customer

by from Freehold, NJ |

Mike Worman did an outstanding job. My car broke down on the road and Mike put me in touch with the roadside assistance folks who had my car towed to your shop within a few hours. Mike then had the car diagnosed before 9am the next morning and the car was ready to be picked up around noon time. Thanks also to the behind the scenes people.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Rear window repair

by from Marlboro, NJ |

My rear window was blurry and after being replaced it is perfect. Service dept did work quickly and efficiently and the loaner car was an added bonus.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

wonderful service

by from Freehold, NJ |

Always pleasant when I come in always have a loaner vehicle for me and always tells me what they didn't to my car in detail.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Dr.Michael Bizzarro

by from Freehold, NJ |

I found my conversation with the General sales Manager extremely helpful and satisfying

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

No title

by from Freehold, NJ |

I asked to wait for my oil change and tire rotation and all was fine. waiting time was about 1 hr.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Clean and friendly

by from Freehold, NJ |

2015 ford fusion, Jim was my salesman he was great. The rest of the staff was very helpful and I will recommend freehold ford to everyone that I know. Thank you for a great experience.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 75 reviews)