- Service & Repair
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by Robert D from Wintersville,OH |
Bought a Ford Edge new. The first 300 miles car failed to start three times and had to be jumped. After the third trip to Allietta, they replaced the battery. One month out of warranty, the sterio would not eject a CD. The service department informed me I needed a new sterio and it would cost $450 plus labor. Later I found a knife in the cup holder with bits of the CD on it. You could see he used it to dig the CD out. I asked them why a knife was used and they NEVER called me back. THEY Should have told me they had no one qualified to perform this service and I would have went else where. When it was under warranty the top LED brake light burned out. I was told it was not covered. Researching the owner"s manual, I found it was covered and told them. I do not consider this dealership trust worthy and will not return. I am getting it serviced at another Ford dealership. Know your warranty or you will pay for covered work.
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Came in for service or repair
Does not recommend this dealer
Did make a purchase