Rohrich Cadillac

2116 W Liberty Ave, Pittsburgh, PA 15226

Average Ratings

4.9 out of 5.0
213 out of 213 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 213 reviews
5.0 out of 5.0

oil change and other maintance

by from pittsburgh pa |

service unbeatable,probably no better service anywhere in the car world,people actually do not believe the things I tell them about the service I get

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great experience

by from Pgh. Pa |

The salesman was great and helped us get the best deal available. I would highly recommend this dealership. The service there is also very good.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Service

by from Pittsburgh, PA |

Online service appointment tools are excellent. Timely response to my service request from Gil Porr. Followup with service desk to ensure loaner available and that was confirmed. Service area and employees are excellent.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

excellent service, a very clean facility

by from Pittsburgh, PA |

The service department is always very efficient and thorough in taking care of my car. They are always polite and helpful when answering any questions I might have.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Recall for key repair

by from Pittsburgh Pa |

I wish they would have told me how long of wait I would have. Then I would have planned my wait time better.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Super courteous and nice, would recommend them.

by from Pittsburgh PA |

Couldn't be happier with Rohrich they go above and beyond to be helpful, we recommend them to anyone looking to buy a new or used vehicle. My vehicle always comes back with any repairs done perfectly and everyone is so courteous and nice.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Great service

by from Pittsburgh, PA |

Every experience at Rohrich is great. Everyone is pleasant and willing to help with any issue at hand. I greatly appreciate that each time my car is serviced, it gets washed. I would enjoy the wash even more if my car was dryed after. All of the water spots can leave marks on the car and pick up dirt which results in the car not looking as nicely washed as it was. Thanks for the great service each visit!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Solid customer service by my Advisor

by from Pittsburgh PA |

There was a slight glitch in the scheduling of my recent appointment, but my Service Advisor, Mike E. was able to successfully and cheerfully resolve it.

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Customer Service
Not Applicable
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Not Applicable
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent, quick service

by from Pittsburgh, PA |

Great Service, enjoyed reading my book and sipping on freshly brewed coffee by the fire while waiting for my car. Mike was extremely courteous and efficient - thanks.

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Customer Service
Not Applicable
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Beautiful facility. Great customer waiting area

by from Pittsburgh, pa |

Jim Englehart was very courteous and professional. I almost enjoy bring my car in for service at the new facility.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 213 reviews)