Rohrich Cadillac

2116 W Liberty Ave, Pittsburgh, PA 15226

Average Ratings

4.9 out of 5.0
158 out of 158 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 158 reviews
5.0 out of 5.0

This new service department is spotless.

by from Canonsburg, PA |

This was a Cadillac recall. My car was dropped off the night before and by 10:30 AM the car was ready. That's what I call speedy service

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Pleasant Service Experience

by from Pittsburgh, PA |

Always pleasant. Car taken in exactly when scheduled. Needed work was explained to me. It was done promptly as I waited in very comfortable, well provisioned surroundings. The time flew. In the meantime I was inspired to buy a new Cadillac.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

First class all the way around

by from Pittsburgh, PA |

Very good experience and very accommodating with our two little kids. Ken Goldberg was first class, we appreciate the low pressure and professionalism. This will keep us coming back.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

High quality Rohrich experience - minor set-back

by from Pittsburgh, PA |

Generally good experience but I requested a "loaner car" and it was not available - I therefore had to make other arrangements. Personnel were all friendly and gracious.

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

beautiful new facility

by from Pittsburgh PA |

The visit was to recheck service done a few weeks prior. The work was rechecked, and I was told that everything looked OK. I'll wait another week to verify.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

fast service, great service

by from Pittsburgh, PA |

I was in & out of the Service Department before I could finish the 1st cup of coffee in the great waiting room.

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Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Pittsburgh, PA |

Was greeting by Gil in a very friendly manner. Ask if He could do anything for me while I waited for my car to be serviced. Was in and out in less than an hour

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Rohrich treatment for its customers

by from Delmont , pa |

I have purchased 8 Cadillacs' from Rohrich, I would not think of any other dealership that would surpass their TLC,,,

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service and Facility

by from Pittsburgh, PA |

Great staff & wait ares; ran into a tech that remembered me from the day I was purchasing my vehicle.

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Pittsburgh, PA |

Excellent customer service. Cuts through what would be red tape anywhere else to treat customers fairly. Excellent execution on part of the service dept. Differentiates Rohrich form others.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 158 reviews)