Donley Ford Lincoln - Mount Vernon

1455 Coshocton Rd, Mt Vernon, OH 43050

Used 866-393-8314

Average Ratings

4.7 out of 5.0
38 out of 39 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 39 reviews
5.0 out of 5.0

Telephone, door fob, oil change

by from Alexandria, OH |

Staff was very helpful. Spoke with our salesman of our Edge while we were waiting for the oil change. Everyone is very polite and helpful. The service was escellent.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Customer Service

by from Howard, Ohio |

This is the second vehicle we have purchased from Donley Ford in Mt. Vernon. We have found the staff to be exceptionally friendly and seem to go the extra mile to insure that our purchase experience in both cases was a pleasant one. Service and follow up after the sale was prompt and thorough reinforcing that they want you for a long time customer and not just a one time sale. I see no reason to ever buy another vehicle from anyone other than Donley Ford.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Donley Ford Lincoln - Mount Vernon responded to this review

May 8, 2015

Your comments keep us motivated and working hard for all our guests, Jeffrey! Thank you for always choosing Donley Ford Lincoln of Mt. Vernon, and we hope to see you again soon!


4.0 out of 5.0

Great service thanks

by from Mount Vernon, Ohio |

Great service no problems it's been Like that every time.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Certified Maintenance

by from Mount Vernon, OH |

Service was timely. No grease or mud inside my car! Good job!

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

wonderful experiance

by from sunbury, ohio |

I came in looking for a f-150 crew cab and clint helped me narrow it down looking on the computer if he had anything I was looking for.elsewhere. after purchasing the truck Alan was great walking me around the truck pointing everything out and explaining how it works.

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase

Donley Ford Lincoln - Mount Vernon responded to this review

April 29, 2015

We really enjoyed reading your review, Brian! Thank you so much for your feedback and we look forward to seeing you again!


4.0 out of 5.0

2010 Ranger oil change

by from Mount Vernon, Ohio |

I brought my 2010 Ford Ranger to Conley Ford to have the oil changed. The service people were friendly and efficient. I was in the waiting area for approximately 30 minutes when I was called that my truck was ready. I was pleased with the time because I was expecting to be there longer.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great place to do business

by from HOWARD, OH |

I waited in the waiting room for my truck to have it's oil changed and tires rotated. 45 minutes and I was out of there. It was perfect. Nice to know people still respect other's time and know how to keep a schedule.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Donley Ford Lincoln - Mount Vernon responded to this review

April 29, 2015

Robert, your positive review means a lot to us and we're happy we could help you! Here at Donley Ford Lincoln of Mt. Vernon, we sincerely all hope to see you again! Take care!


4.0 out of 5.0

Good sales

by from mt vernon, oh |

Everything think went well with the sales part,but still waiting to get my door fixed.

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Customer Service
Buying Process
Quality of Repair
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Oil Change

by from Mount Vernon, OH |

Service was top-notch, thank you. Coupon was honored even though I forgot to bring in The Works offer. Tina and Jeff are great service people and always greet me warmly and seem to know all the answers to my questions regarding my car.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Donley Ford Lincoln - Mount Vernon responded to this review

April 29, 2015

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks for your wonderful review. Take care, Jennifer!


5.0 out of 5.0

Great Service

by from Mount Vernon, Ohio |

Brought my car in for slipping transmission. It is a problem that Ford is having. Parts are on backorder. Donely Ford will call me when they are in. I was happy with my service.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 39 reviews)