Donley Ford Lincoln - Mount Vernon

Donley Ford Lincoln - Mount Vernon

1455 Coshocton Rd, Mt Vernon, OH 43050

New 888-245-0745
Used 888-334-6779
Service 888-622-4160

Heart of Ohio

Average Ratings

3.7 out of 5.0
2 out of 3 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-3 of 3 reviews

Featured Review

5.0 out of 5.0

new car purchase

by from fredericktown, oh |

my experience in getting the new car i wanted was great. i was deciding between 2 different makes of a vehicle for the purchase of a new car and they did a very good job at leaning me toward the ford vehicle. they found for me the model and color i wanted!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

1.0 out of 5.0

Jane14

by from Mt Vernon ohio |

Went to test drive vehicle from Ashland store and it was not at Mt vernon store as told it would be. Came next evening and test drove vehicle. When my vehicle was driven to see value of it I had to ask 3 times for my keys back. The next morning called dealership and told them I was not interested. Alan Shuller have called me 8 time daily about buying this vehicle. This is very annoying and especially when I am at work. I don't know what he doesnt understand about the message I gave of not being interested. Would not recomend this dealership with the experience I have had with him.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Enjoyable Service

by from Mount Vernon, OH |

They start working on my car at the appointed time while I drink coffee, read magazines and watch TV in a nice waiting room. They check everything and give me a written report. I enjoy going to Donley Ford.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-3 of 3 reviews)