Velde Cadillac Buick GMC

2220 N 8th St, Pekin, IL 61554

Average Ratings

5.0 out of 5.0
56 out of 56 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 56 reviews
5.0 out of 5.0

Great Service, correct and fast.

by from Pekin, IL |

Your service representative (Tom) was friendly and courteous. The service you preformed on my car quick and correct, my wait was much shorter than what I had planned.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent service, friendly

by from Pekin, Il. |

Very prompt, courteous and good work. I come over 50 miles for your service. I also appreciate your washing my car each time as I'm 80 years old.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Salesman takes pride in work

by from Pekin, il |

Dennis Dutton very helpful, goes out of his way to make customer satisfied and not just trying to make a dollar. Needs a raise!!!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service as alwaus

by from Pekin, IL |

I took my vehicle in for routine service. As always Chris Ragusa was efficient and polite. My car was ready in a timely fashion, I was soon on the road.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

GREAT SERVICE

by from East Peoria, IL |

My GMC Terrain broke down in traffic at 7pm at night. I didn't know who to call so I called Velde and their receptionist gave me a number for towing and had a loaner car waiting for me when I arrived via tow truck at almost 8pm. The Service Manager Chris Ragusa was very helpful and kept me informed on the progress of the repairs to my Terrain (very nice person). I am very happy with the people and service that I received from Velde GMC.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service, friendly staff

by from Pekin Illinois |

I just had the vehicle in for normal servicing but it went great. Everyone was friendly and the work was performed in very good time.

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great dealership

by from pekin , il |

Everyone was very helpful. Evan was very knowledgeable of our Cadillac that we purchased. The loan process was very easy. Thank you so much we love it!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service

by from Pekin, IL |

Work was done in a timely manner. We were able to get in for service right away. Car was washed as a courtesy. Waiting area provided food, reading materials, tv. Everything was perfect!

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

I just bought a used Cadillac SRX

by from Morton, IL |

I was very happy with how the dealership worked with me. Thank you so much for a pleasant experience.

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

PERFECT IN SALES AND SERVICE

by from Bloomington IL |

Velde is about 40 minutes away from our house. There are 2 other dealers closer to home and work. Neither of them can compare to the team at Velde. Once you experience the sales process and their service department you will quickly find out they are worth the drive. We will never buy a car from anyone else or have our car serviced anywhere else. The Velde Team is simply the best.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 56 reviews)