Velde Cadillac Buick GMC

2220 N 8th St, Pekin, IL 61554

Average Ratings

5.0 out of 5.0
48 out of 48 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 48 reviews
5.0 out of 5.0

I just bought a used Cadillac SRX

by from Morton, IL |

I was very happy with how the dealership worked with me. Thank you so much for a pleasant experience.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

PERFECT IN SALES AND SERVICE

by from Bloomington IL |

Velde is about 40 minutes away from our house. There are 2 other dealers closer to home and work. Neither of them can compare to the team at Velde. Once you experience the sales process and their service department you will quickly find out they are worth the drive. We will never buy a car from anyone else or have our car serviced anywhere else. The Velde Team is simply the best.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

A+++ Service and Staff...

by from Gburg, IL |

My name is Patrick and I bought a 2003 Lincoln Town car from Rich and from the 1st handshake I knew I picked the right dealer. After some tough negotiation and a last try from the sales manager we came to a deal everybody was happy with.. Very happy with the way you went above and beyond and stayed late to make the sale. I would by a car from you guys again for sure. I absolutely love this new ride and couldn't believe the quality of the car on the hour ride home..... I would recommend this dealer to family and friends!!!!! Thanks again to Rich and all the guys working late onMonday 8/11/2014.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great experience

by from Peoria, IL |

Friendly no high pressure. Knowledgeable staff. Gary was great to work with.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service; comfortable waiting area

by from Pekin, IL |

You have different chairs in the waiting area since my last visit and they are far more comfortable; thank you.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Clean facility, great service!

by from Pekin, IL |

They were right on time for my appointment. The waiting room, with new chairs, was very comfortable. The service I requested was done promptly.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Friendly service people, great service.

by from Peoria, IL |

I have purchased my vehicles from you because I get good service and I trust the company and the people I have dealt with over the years.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent service and response was good.

by from Pekin Illinois |

Patient, kind, respectful. and polite. That means a lot to me and personal customer care is always good for P.R.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service and friendly service people.

by from Pekin IL |

My car looked brand new after the detailing. I didn't know there was a filter for my blower. I do now and will try to remember to have it changed in another 15,000 miles. Thank you for letting me know about it. Great job.

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

everything done on time.

by from Pekin IL |

The service department was on time and the service was done in the time they said it would take. everyone very pleasant.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 48 reviews)