Velde Cadillac Buick GMC

2220 N 8th St, Pekin, IL 61554

New 888-339-6172 New 888-339-6172
Used 888-338-9267 Used 888-338-9267
Service 888-339-6358 Service 888-339-6358

"We Treat You Like Family"


Average Ratings

5.0 out of 5.0

Customer Service
Buying Process
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  11-20 of 85 reviews  
5.0 out of 5.0

Great service and outstanding customer service

by from Pekin, IL |

I love Velde CGMC and Tom in service is the BEST. I am always treated wonderfully and greeted with a smile and how you doing today (by name). They know me. What a wonderful thing.

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  • Customer Service
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  • Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Velde Cadillac Buick GMC responded to this review

November 11, 2015

Thanks for your kind words Amy. Tom is a great asset, and we are happy to hear about your recent visit. Please don't hesitate to let us know how else we can help. Thanks again!


5.0 out of 5.0

New Vehicle Purchase

by from Pekin, IL |

Tiffany and Kerry have been amazing! I have been working with both of them since April. Evan too was wonderful. I will say I chose to do business with Velde based soley on the time and dedication of Tiffany and Kerry! I had visited with other dealerships, but returned to Velde because of Tiffany and Kerry.

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Shopped for a new car

Does recommend this dealer

Did make a purchase

Velde Cadillac Buick GMC responded to this review

November 7, 2015

Thanks so much for your kind words Cyndi! We are so happy to hear about your experience, and we hope you're thoroughly enjoying your new Terrain. Please don't hesitate to let us know how else we can help. Thanks again!


5.0 out of 5.0

great service

by from pekin, ill. |

they had the seat parts in stock and fixed it while I waited. did not have to wait very long. plus a nice wash job. thanks velde

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Velde Cadillac Buick GMC responded to this review

October 25, 2015

Thank you for taking the time to submit your feedback John. We appreciate your continued patronage. Please don't hesitate to let us know how else we can help.


5.0 out of 5.0

Professional service

by from Pekin, IL |

We truly appreciated the individualized assistance with the pick up and delivery of the car since we were unable to bring the car to the dealer, the completed work, and the car wash. Many thanks

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Velde Cadillac Buick GMC responded to this review

November 7, 2015

You're most welcome Marti! It's our pleasure to be of assistance. Please don't hesitate to let us know how else we can help. Thank you for taking the time to let us know how we're doing.


5.0 out of 5.0

Great service and competitive prices

by from Peoria, IL |

We are preparing for our annual trip to Florida and realized we still had the original tires on our Buick Enclave. The mileage was over 67,000 miles. I worked with Chris at the dealership to get a new set. I did call other places to compare prices and Chris was able to give me the best price. He was very friendly and helpful. I had a very pleasant experience.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Velde Cadillac Buick GMC responded to this review

November 8, 2015

Thank you for taking the time to share your experience Linda. We are happy to be of assistance and make sure you get a great deal! Please don't hesitate to let us know how else we can help. Have a safe trip to Florida!


5.0 out of 5.0

Great service

by from Pekin, IL (greater Peoria area) |

The appointment was easy to schedule online, the service was performed as scheduled, in a timely manner, the waiting area was well-equipped as we waited, and the car was washed as an added feature! We are very pleased!

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

very neat, clean and professional dealership.

by from North Pekin, Il. |

I am pleased with the courtesy of all the service advisers and employees that I have met at this dealership.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Personnel & facilities are top notch

by from Peoria, Illinois |

This dealership is very good at developing loyalty through over the top customer service. Everyone seems to take pride in what they do on a daily basis.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Best dealership around

by from Pekin/Peoria area |

There is no better dealership than Velde. The service team has it down to a science...on time, reliable, courteous, efficient. I wouldn't buy from any other place.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Goodservice & prompt

by from Pekin, Il. |

Was very pleased with you prompt as I had to make what turned out to be 1700 miles. You are always very good to me.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


(11-20 of 85 reviews)