86th Street Chevrolet

86th Street Chevrolet

1575 86th St, Brooklyn, NY 11228

New 888-205-7521
Used 888-313-0494
Service 888-483-6558

Driving The Way To The Car Of Your Dreams

Average Ratings

4.7 out of 5.0
32 out of 33 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 33 reviews
5.0 out of 5.0

Great salesman, wonderful experience

by from Brooklyn, NY |

Hello, This was the first time that I've dealt with 86st Chevrolet. As soon as I walked in, Massimo greeted me very nicely, introduced himself and asked me what was I looking for. Mind you, I was just shopping and I've visited 7 different store on the same day before I walked into 86st Chevrolet. They didn't have the Impala on the showroom so Massimo took me to their back lot where they keep their cars. I saw Impala and at first I thought nothing special. But then Massimo got in the car and showed me the convenience package, double opening sunroof and remotelink system. He literally sold me the car when we were in the back lot. Then we came to the showroom and I told him that I would like to go home and think about it. He kindly recommended me to stay and would give me the best possible number. He went to the computer, did the numbers and came back. I have to admit that he showed me the discounts, possible down payments and my monthly payments. He also added some options where I can't mention it here. He made it very simple, I didn't even hesitate to give him my credit card. It was the right car, right salesman/dealership. I highly encourage you guys to go to 86st Chevrolet. When you walk in, ask for Massimo. I promise you, he'll take care of you.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

buying process

by from brooklyn, ny |

nathalee and John S worked very hard to get me into a new lease. Nathalee spent alot of time texting and talking.She got me a good deal I could afford.. Hard working team. buy or lease your next car there.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Experiance

by from Brooklyn, NY |

Had a great experience at this dealership leasing a new Malibu. Found exactly what I needed online, then came in to see Nathalie Nguyen, who made the rest of the process quick and easy.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

would buy car nowhere else

by from staten island ny |

Nathalie ngyuyen was excellent was very knowledge of vechile I was interested in we worked endlessly with the sales mgr john to come to a deal has brought from dealership before .when starting to look I went to 86st chevy first I had appointment at other dealership but canceled becauce I was impressed by Nathalie's professional attitude and the respect she had for my needs and time.at delivery Natalie spent a lot of time going over the operation and option of my cruze . I might have got the car a couple of dollars cheaper but the whole process was so enjoyable that I didn't think twice. thecar was delivered like a new car sure be hopping that the dealership will be able to sell caddys soon so when my leases is up I can again have a enjoyable expierence at this dealership with NATALIE AND JOHN in my opionion 86st chevy should be assign a gm signature dealership

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Awesome Customer Service

by from Brooklyn, NY |

One of the main reasons I decided to visit this dealership is because of the good the reviews were. From the time I made first contact via the internet, the customer service was great. I received frequent follow up calls and check in leading up to the scheduled visit. I was extremely pleased with how attentive Nathalie was. She made sure we were comfortable every step of the way. Never once did I feel pressured like many people said my first experience at a dealership would be. She took her time making sure we were completely satisfied. All aspects were taken into consideration when she assisted us to make sure we made the ideal purchase. She was especially incredible at finding us reasonable insurance. It wasn't an easy task being first time drivers however she went above, beyond and over every avenue she could to find something that was well within our budget. It has been approximately 6 weeks since our purchase and we have absolutely no complaints. In fact Nathalie is so dedicated that when I had a question at 7:30 in regards to the car she responded and she wasn't even in this state at the time. My family and I are grateful and appreciative of the dedication and commitment to the customer that this Nathalie, her manager Mr. Servez and the company provides. I love my Chevy Cruze!

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Customer Service
Buying Process
Not Applicable
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Shopped for a used car

Does recommend this dealer

Did make a purchase


3.0 out of 5.0

Great Service....

by from Brooklyn, NY |

Warm and friendly staff. I never felt like I was being forced into making a decision. Nathalie and John were very helpful and they took the time to make sure I was 100% satisfied with my lease. I was there with my 4 year old daughter that day and she was very patient with her as well. My daughter still asks about Nat the "car lady"! I give 86th Street Chevrolet a 10 and I would recommend them to everyone!

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Service

by from Brooklyn, NY |

When I was greeted at the door by Taz I knew I was going to leave out the dealership with a car. The environment is welcoming, everyone is friendly, and I would definitely recommend to anyone who is looking for a car. I am a happy customer. Thanks!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent service dept

by from Brooklyn NY |

Peter service adviser took great care of me. Very satisfied with the service dept. at 86 Street Chevrolet. Got there early and was out in no time

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

great service

by from new York |

It was a good experience something you should feel when you make such a purchase an I like the service department also which is very important for the life of the vehicle

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase

86th Street Chevrolet responded to this review

January 3, 2014

We are glad to hear that all went well during your recent visit to the dealership. We seek to create lasting relationships with our customers and we certainly look forward to the opportunity to work with you again in the future. Should you ever have questions about a vehicle or need some help with your vehicle, do not hesitate to contact us directly and we will be happy to lend a hand. Regards, John Servez, Sales Manager


5.0 out of 5.0

SERVICE AREA

by from BROOKLYN,NY |

Peter the service manager is top shelf. Always a pleasure to do business with as shown by the number of years as a customer. Never a complaint KEEP UP THE GOOD WORK

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

86th Street Chevrolet responded to this review

December 24, 2013

Dear Marie, Glad to hear that Peter has taken care of you over the years, and we greatly appreciate your continued business. Thank you for taking the time to write us about your experiences. Continue to let us know how we are doing moving forward and we look forward to your next visit. Regards, John Servez, Sales Manager


(1-10 of 33 reviews)