Tower Ford

124 S Middle Neck Rd, Great Neck, NY 11021


Average Ratings

4.9 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


  1-10 of 242 reviews

Featured Review

5.0 out of 5.0

ford ranger

by from glen cove |

tower ford is a great dealership they go out of there way to help you find the truck your looking for

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Mr. Philoip Wm. Grella

by from Sea Cliff, New York |

Great people Great work Great place nothing but the best of times.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Not Applicable
    Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Smooth process

by from Oyster Bay, NY |

Steven Dyer was excellent. No nonsense. Got the deal done quickly and with no games.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service

by from Fresh Meadows, NY |

2015 Ford Edge. Prompt, efficient and friendly service.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Prompt , professional

by from Port Washington ,NY |

I own a 2012 escape pre owned precertified . Warranty work and non warranty work was performed. Work status updates were prompt.Loaner car was available, everything went smoothly.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Tower Ford responded to this review

April 30, 2016

Joe, thank you for sharing your recent experience at Tower Ford. If you need more help, our team is available to talk -- safe travels!


5.0 out of 5.0

great sevice

by from jericho, ny |

Always have a good experience and service cost was very reasonable.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Expert service staff.

by from New Hyde Park, NY |

My Tower Ford service was convenient and fast. I had just finished breakfast then was sent on my way back home. The service summary sheet was helpful too. Thank you.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Tower Ford responded to this review

April 22, 2016

We're so happy you enjoyed working with our staff, Christopher! If there is anything else we can do for you, please give us a call.


5.0 out of 5.0

Tower Ford

by from Middle Village, NY |

Saturday service dept open is a huge help for people that work Monday thru Friday.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

excellent

by from Oakland Gardens, NY |

Service manager/supervisor was great! Really helped with my repair and service to work with my schedule.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Tower Ford responded to this review

April 22, 2016

We are more than glad to be of service, Howard. Again, we appreciate your recommendation of Tower Ford and we hope to be of service again in the future.


5.0 out of 5.0

2016 Ford Escape

by from Whitestone, New York |

Rick was so helpful. He answered all questions easily and made the whole process a breeze. Thank you for having such a fabulous dealership. No problems and I had my new Ford Escape in less than a week. No hassles. Just easy breezy. Thank you for such a fabulous experience.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Tower Ford responded to this review

April 9, 2016

Thanks for the feedback. Please let us know if there's anything else we can do for you.


(1-10 of 242 reviews)