Kelly Chevrolet Cadillac Kia

252 Pittsburgh Rd, Butler, PA 16002

Used 724-287-2701

Average Ratings

5.0 out of 5.0
100 out of 100 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 100 reviews
5.0 out of 5.0

Excellent Service Department

by from Butler, PA |

The service department is a very professional, well run team. Service is always easily scheduled and completed on-time. The technicians are highly trained and do an excellent job. The service staff and management are courteous and polite. I strongly recommend using the Kelly Chevrolet Cadillac Service Department.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Awesome Sales & Service

by from Butler, PA |

Go see Lisa for your next car. We've purchased multiple cars from her. She's the best to work with - patient and not pushy. Plus the customer service that we get from the service department has been awesome. The guys there are always quick to respond to any concerns or questions we have.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great from Sales to Service

by from Butler, PA |

Kelly's has awesome service from Sales to Service. Call Lisa when you are looking for your next car - she isn't pushy and loves to help. The Service Department is quick to respond to any concerns or questions about your car. They are both professional and courteous. We have been long time customers and will continue to be in the future.

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Customer Service
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service, nice facility, great staff.

by from Butler, PA |

I had a nice, mostly painless, experience buying a car at Kelly's. I got a late-model Chevy Impala in great condition for a good price while getting a fair amount for my trade-in. I'm not very good at the haggling game, so it might be possible to get an even better deal, but I think I did ok. Everyone I dealt with was pleasant and helpful. The salesman was not at all pushy. The finance guy was easy to work with and didn't try to coerce me into anything I didn't want. Buying a car at Mike Kelly Automotive was a good experience, overall.

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

availability

by from Butler, PA |

service was quick and efficientttttttttttttttttttttttttttttttttt

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great experiance

by from Butler, PA |

Everyone at the dealership was very professional and knowledgeable. I was kept informed on the progress of my custom built vehicle. I would highly recommend this dealership for purchasing a vehicle.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great oil change Got my car in very fast

by from Butler, PA |

As far as the oil change goes it was a 10 but they didnt wash my car & gave me no explanation. Also I had originally scheduled the appointment online and the pricing it gave me online was 29.99 but I was charged 39.99. There was no appointment after I scheduled it online and they had to give me a different appointment.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Inspection

by from Butler, PA |

Inspection, oil change and tires rotated but wasn't told what my brake lining measurements were at the dealership while I was there. I got that info in an E-mail after I got home? Why is that? Why wouldn't that be on the paperwork?It used to be.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great dealership overall

by from Butler, PA |

Excellent experience from sales to finance and out the door. Thank you.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

owner

by from Butler, PA |

Everything went as advised. Took a little longer than we thought but, stuff happens, it is done right.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 100 reviews)