All American Ford of Hackensack

520 River St, Hackensack, NJ 07601

Average Ratings

4.9 out of 5.0
234 out of 236 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 236 reviews
5.0 out of 5.0

Quick and easy

by from Hackensack, NJ |

Gave me a fair price from the start without a lot of haggling and was able to find the exact vehicle I wanted quickly.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Princeton, NJ |

I was taken care of. I had some really bad experiences elsewhere that really turned me off to Ford. My one trip into your dealership really brought me back.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Polite, efficient

by from Hackensack, NJ |

At the dealership we were directed across the street to the jiffy lube as all we needed was an oil change and the wait time (it was lunch hour) was longer than we were comfortable with. Across the street they were courteous, efficient and through, and I was pleased with the service.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

GREAT SERVICE AND STAFF EXPERTISE

by from HACKENSACK, NJ |

YOU PROVIDE EXPERT AND PROFESSIONAL SERVICE IN A TIMELY & FRIENDLY MANNER. YOU DON'T PUSH EXTRAS AND THE CUSTOMERS FEEL THEY CAN TRUST YOU.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service Dept. Friendly staff; comfy waiting

by from Harrington Pk, NJ |

Rich was great. I was in and out sooner than I expected. You have a terrific staff in the service dept. Waiting room is very comfortable. It is always a pleasant experience.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Service with a smile

by from Hackensack, NJ |

Everyone I encountered was extremely pleasant and professional! I was early for my appointment and they took me right away!

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great experience

by from Hackensack, NJ |

Prompt service appt, problems fixed, vehicle so clean! Rich W. did a great job communicating the service needs of my vehicle.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Jose gave great Customer Service and Personable!

by from Hackensack NJ |

Jose was very polite and helpful during the whole time. And I love the fact you guys opened that Quick Check. Even though I had to wait a while it was a lot faster then your other place before.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Exceptional Service

by from Hackensack,NJ |

The front desk guys at the dealership counter and place where the service took place were excellent. Very helpful and friendly. I'm sorry there names escape me. My appointment was at 7:30am

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Gayle wohlleben

by from New Milford NJ |

Your service people are great I had a problem with my Bluetooth and the gentleman in the work shop helped me with no problem

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Customer Service
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Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 236 reviews)