Stratton Chevrolet Co

Stratton Chevrolet Co

16050 State Route 14a, Beloit, OH 44609

New 888-740-4103
Used 888-846-5408
Service 888-419-2337

Family Owned Since 1928. Your No Doc Fee Dealer!

Average Ratings

4.8 out of 5.0
5 out of 5 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-5 of 5 reviews

Featured Review

5.0 out of 5.0

If everyone knew this dealer....

by from Salem, OH |

Can we give 6 stars?? If everyone knew this dealer, the big dealers would be in trouble! My daughter recently totaled her car so we went looking for a new car for her. We were met at the door by Aaron. He brought us to his desk and asked if needed a water or something to drink. He immediately went to the cooler to get us a drink and came back ready to go to work. He showed us the Cruze, Malibu and several used cars. He went over safety features, how everything worked. When I asked if we could drive one, he went and got it ready and even made sure we had gas... Another dealer in Salem had to come get us because we ran out! When we came back, my daughter was in love with the car and was ready to deal. I don't even remember Aaron asking if we wanted to buy it, he simply asked how it drove. There was a noise in the rear end, he immediately got a service technician (Jim I think) and was able to find out the issue and told us it would be fixed. When I asked if we could talk a minute, he led us to his desk and told us to talk about anything we needed to and he would be right back. He was able to get my daughter financed on her own, helped her with GAP insurance and when we picked up her new car, we each had new Stratton T-shirts, a hat and a preferred customer card for service work. We didn't get to meet the service department because we picked her car up on Saturday, but we did have a great experience with the tech that spoke with us. All my family will go see Aaron from now on. After each visit, Aaron emails us and says thank you. We laugh at his Bald Guy facebook page. If you have EVER gone to a big dealer... YOU NEED TO SEE STRATTON! You will not be disappointed at all.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase

Stratton Chevrolet Co responded to this review

May 31, 2014

Thank you very much for the review. We will pass the review on to both sales and service to ensure there is no change in our approach. We hope that you are enjoying you vehicle and come back to see us for your service needs as well.

5.0 out of 5.0

Friendly, Helpful & "Best"

by from Alliance, OH |

We shopped at large dealerships hoping for a great deal...but found our "best" deal at Stratton's. From the person answering the phone, to the "Bald Guy" that we dealt with and all the way to parts and service, our experience was terrific. A small town dealer "where everyone knows your name" and you feel welcomed as a person....not just someone with a wallet.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase

Stratton Chevrolet Co responded to this review

January 30, 2013

Thank you Mabel! We try very hard to be the best at what we do. We appreciate the kind words and will pass along the comments. If there is anything else we can do for you, please let us know!


5.0 out of 5.0

Happy with our purchase

by from Wampum, Pa |

We were pleased to find a no pressure salesman. From my first contact with him before the dealerhsip even opened on the internet he was very pleasant and there was no pressure to buy. We did did visit the dealership and we did purchase a vehicle. There were no hassles and we left very happy with our purchase.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase

Stratton Chevrolet Co responded to this review

November 15, 2012

Thank you so much for the great review. We are proud of the vehicles we sell! Tell everyone in PA that it is worth the drive to OHIO!


5.0 out of 5.0

fast

by from salem, ohio |

After years dealing somewhere else and having a bad experience went here

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase

Stratton Chevrolet Co responded to this review

November 15, 2012

Thank you for the opportunity to give a better experience! It was our pleasure and don't forget to tell everyone where the best service is!!


4.0 out of 5.0

Exceeded every one of my expectations

by from Youngstown, Ohio |

An amazing buying experience. They went above and beyond on everything!!!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Stratton Chevrolet Co responded to this review

November 15, 2012

Thank you for your review, we look forward to these and use them as a training tool. Your overall review was 4 stars which means we may have missed something. We would appreciate any other feedback so that we can get a 5 star from each customer!


(1-5 of 5 reviews)