Fairfield Ford of Williamsport

(1.0) 2 Reviews

3600 W 4th St, Williamsport, PA 17701

Average Ratings

1.0 out of 5.0
0 out of 2 people recommended this dealer.
Customer Service
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1-2 of 2 reviews
1.0 out of 5.0

dont call back

by from selinsgrove pa |

I called this dealer about a few trucks i was interested in, talked to salesmen Garry eck about my trades and the check I had to pay for the difference. he was gonna call me back in a half hour, that was a week ago. still no call. then I got a follow up email to say they hoped I bought a car or am in the process of buying a car, any questions shed be happy to answer. ironic, I emailed her back 4 days ago an haven't heard back yet either. glad I didn't waste my time driving there and hope noone else does. I won't be shopping there again

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Customer Service
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Buying Process
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Quality of Repair
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Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

Terrible! Terrible! Terrible!

by from Williamsport, PA |

After purchasing a car here, I discovered that the salesman had lied to me about several different things. I called the GM to let him know what kind of business tactics were being used. He defended the salesman and tried to make my complaints seem petty. In a very cocky manner, he offered to take the car back if I was unhappy. When I agreed to take him up on the offer, he was shocked, but he did follow through. Within a few days, I was the proud owner of better vehicle that I paid thousands less for at another dealership. This was all very disappointing because I have dealing with this car lot since 2006 when it was under different ownership. Being taken over by the bigger name was clearly not a good change for car buyers. If the Fairfield company continues to grow in this area, I will continue to travel a greater distance in order to purchase vehicles. If you would like a great car at a great price, go to Keller Bros in Lancaster, PA.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did make a purchase


(1-2 of 2 reviews)