Edwards Nissan Kia

Edwards Nissan Kia

920 32nd Ave, Council Bluffs, IA 51501

New 888-838-3131
Used 866-520-5695
Service 888-855-4587

Price, Protection, Peace of Mind - It Pays to Cross The Bridge

Average Ratings

4.7 out of 5.0
100 out of 105 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 105 reviews
5.0 out of 5.0

best ever!

by from council bluffs, iowa |

Teddy was our salesperson and he was awesome. I am disabled and he went out of his way to find me a vehicle that accommodates me and my equipment. It is comfortable, reliable, and I love my new Soul. Thank you Edwards Kia and Teddy for such a great buy.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Excellent sales, average management

by from Omaha, NE |

The one and only reason I am writing this review is because of Bob Elet. He was the most amazing, caring, straight forward salesman I have ever dealt with. I couldn't get the deal I needed there but he went above and beyond to do everything he could to help me. I just can't think of enough good things to say about him. If you are looking for a new Kia I highly recommend you go see him. I also have to say a word for Julie Mornin. She was caring, understanding, and took a lot of extra time with my mother and I knowing we had a bad experience with my last lease (if you go here stay away from Darrell Budlong). I was not impressed with other aspects of the process. Especially the attitude I received after going somewhere else after trying to work with them for 5 hours and not getting the deal we needed. We left and I got a phone call saying they were finally able to offer me what I needed. At this point I was working with another dealership and wanted to wait to make a decision. I got a message from Freddy bashing the company I went to saying they offered a lot less warranty. I don't believe this kind of behavior will get you anywhere with customers.

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Customer Service
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Not Applicable
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Overall Facilities

Shopped for a new car

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

New owner

by from Omaha, NE |

I loved the attention they gave to me and my purchase. They answered all of my questions and explained everything to me in detail.

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Customer Service
Buying Process
Not Applicable
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Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Experience every time

by from council bluffs, ia |

No pressure sales, worked with me on my requirements. Was a Great experience. A big Thank you to Joe Luelllman.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Edwards Nissan Kia responded to this review

May 22, 2015

Thank you Erik! It is wonderful to hear that our staff Joe at Edwards Nissan Kia was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. It was a pleasure to do business with you and we hope to see you again in the future! Best regards, Chuck Norman | General Manager | 712-366-9481 | cnorman@lakemanawanissan.com


5.0 out of 5.0

Simple and easy :)

by from Ashland, Nebraska |

Service was friendly, easy to get along with. We did not feel any pressure from the sales team. It was a great experience buying a vehicle.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Edwards Nissan Kia responded to this review

May 4, 2015

Joseph, it was a pleasure to read about your buying experience working with us. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Best regards, Chuck Norman | General Manager | 712-366-9481 | cnorman@lakemanawanissan.com


4.0 out of 5.0

Council Bluffs Iowa

by from Iowa |

We have been extremly happy with the customer service in the Kia department. This was our 4th vehicle bought there so we have worked with Tony for 11 years or more, we trust him and that is crucial

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Edwards Nissan Kia responded to this review

April 27, 2015

Amy, you have been doing business with Tony and Edwards Nissan Kia for years and your review about us is truly appreciated. Enjoy your new vehicle that you recently purchased and we will continue the great customer service that you have been used to for years. Take care and happy trails! Warm regards, Chuck Norman | General Manager | 712-366-9481 | cnorman@lakemanawanissan.com


5.0 out of 5.0

Great Customer Service

by from Council Bluffs, IA |

I loved my salesman, Teddy. He was very helpful and treated me like family instead of just a sale! I was able to get a car loan without a co-signer and that has never happened before!! Keep up the great work!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Edwards Nissan Kia responded to this review

April 10, 2015

Thank you for leaving us this great review, Angela. We are very happy to hear that Teddy could be so helpful during your recent visit with us. Our goal is to provide quality customer care, and I am glad to hear that he has shown you his commitment to this. We hope to work with you again in the future for any of your automotive needs! Warm regards, Chuck Norman | General Manager | 712-366-9481 | cnorman@lakemanawanissan.com


5.0 out of 5.0

Great Internet Salesman

by from Omaha, NE |

I had a very good experiance with my salesman Kyle. I will continue to use Edwards as my dealer as long as Kyle is there.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Edwards Nissan Kia responded to this review

April 4, 2015

Thank you for the excellent review, Carrie! It is great to know that Kyle's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best regards, Chuck Norman | General Manager | 712-366-9481 | cnorman@lakemanawanissan.com


5.0 out of 5.0

customer

by from council bluffs, iowa |

It was great I think the salesman was very helpful and I liked the knowledge and experience of his knowledge.

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Customer Service
Buying Process
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Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Edwards Nissan Kia responded to this review

March 30, 2015

Thank you for leaving us this great review, Ashley. We are very happy to hear that our staff could be so helpful and knowledgeable during your recent visit with us. We look forward to seeing you back again in the future! Take care. Kind regards, Chuck Norman | General Manager | 712-366-9481 | cnorman@lakemanawanissan.com


5.0 out of 5.0

great service

by from Council bluffs ia |

Joe was wonderful to work with..we didn't think we would get approved and he went above and beyond to help us.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 105 reviews)