Ken Ganley Nissan of Medina

5180 Montville Dr, Medina, OH 44256

New 866-787-0863 New866-787-0863
Used 888-627-0404 Used888-627-0404
Service 866-493-0735 Service 866-493-0735

Ken Ganley Nissan (71 and Rt 18) "OHIO's Best Location" Huge Selection of New & Used Vehicles


Average Ratings

3.9 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 62 reviews

Featured Review

5.0 out of 5.0

Great Experience

by from Medina, Ohio |

I needed a replacement vehicle after my van was totaled in a car accident. I've wanted a Nissan Altima since 2005, when I had one as a rental vehicle. Both of my sons have one (a 2006 and a 2010), which I found for them, and they are very happy with their cars. My rental vehicle was a 2015 Nissan Altima, and I loved it. I searched online and found the exact car, in the color I wanted and with the options and packages that I wanted, in North Olmsted. I spoke with Jimmy Koty on the phone, and we set up an appointment for the following day. When I arrived, I found out that the vehicle I wanted was already on its way to Medina. They sent someone to get it, so that I could see it in person. I didn't even have to test drive it; I knew that I wanted it. I signed the papers that night and picked up my vehicle the next day! Jimmy was so helpful and answered all of my questions. I ended up purchasing External Ground Lighting for my Altima, and the Service Department was absolutely wonderful when they installed it for me. If I am ever in the market for another Nissan, Ken Ganley is where I will go! I highly recommend this dealership! Their staff is excellent and a pleasure to deal with!

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  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
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Shopped for a new car

Does recommend this dealer

Did make a purchase

Ken Ganley Nissan of Medina responded to this review

August 19, 2015

Lee, it was a pleasure helping you with your automotive purchase. If you need anything ever let us know! Thank you again. Vince Cuffaro Sales Mgr Ken Ganley Nissan


1.0 out of 5.0

Bad business

by from Delphos Ohio |

Bad policy's backed out of a deal and sold a car out from under me after I made a 500 mile drive to pick it up

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  • Customer Service
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Shopped for a used car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent Car Buying Experience

by from Norwalk, Ohio |

Went to Ken Ganley Nissan to buy a 2013 Rogue. Our sales associate, Justin, took great care of us and was very knowledgeable about the vehicle and its options. I have never enjoyed a car buying experience but Justin made it a positive one. I will return to Ken Ganley for future purchases.

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Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

bad service

by from delphos oh |

Very unhappy white the sales department!!! After driving 300 miles to look at a car, that they sad they would have there for me. I arrived and they had sold the vehicle to another person that was after me on the list. Over all if you half to dive any distance to look at a car, don't wast your time driving because they won't do anything for your time. And won't hold a car when they sad they would.

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  • Not Applicable
    Quality of Repair
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Shopped for a used car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service department

by from Chippewa lake |

I took my wife's car in Doran oil change and had a great experience. Usuall oil changed are a pain and take forever, but this was not the case. I was taken care of from the start and no unwanted or pressure up sells. The service manager Matt was very knowledgable and honest. Highly recommend taking your vehicle here for service even if it's not a Nissan.

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Regular service visit

by from Medina, Ohio |

Service and sales team at Ken Ganley are wonderful! Matt and entire service department are professional effective and efficient!!!!!

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Came in for service or repair

Does recommend this dealer

Did make a purchase


2.0 out of 5.0

Broken promises.

by from Brunswick |

Management backed out of a deal that was agreed upon. Won't do business with them.

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  • Not Applicable
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Shopped for a new car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great experience

by from Lodi,Ohio |

Went in the first time for a lease on an Altima. Wasn't able to make a deal, and everyone that I was in contact with were all very nice, even though I chose to pass on the deal. I went in a second time, and decided to trade my daughters car in on a new Sentra, and then another deal was worked out for an additional lease on the Altima as well. DJ went above and beyond, and Chad in finance worked quickly to get us home in a timely manner.

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  • Customer Service
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  • Not Applicable
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Shopped for a new car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

rude service, not great at all here

by from hinckley,oh |

Went in over the weekend and met a young lady who was not pleasant, was inattentive, and was trying to shoo me and my guys away for some reason, it was so bad that she gave me her card and i handed it right back to her then left, would not recommend based on attitude lack of professionalism and disregard for customer treatment

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Shopped for a new car

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

Horrible Service

by from Columbus Ohio |

I gave a call to the dealership to let them know that I was coming tomorrow to check the car, because I live in Columbus Ohio and the dealership was 2 and half hours away, so the salesperson there name DJ told me that if anything happens to the car or if someone purchased it, he will give me a call. I got there around noon and I met with DJ and he told me that someone already put a deposit down for the car around 10 am that morning, I wasn't aware about this deposit cause when I called yesterday I would of put it down, but since he's a clueless salesperson I lost my chance and time on getting the car I wanted. All thanks to DJ

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  • Customer Service
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    Buying Process
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  • Not Applicable
    Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


(1-10 of 62 reviews)