Roy O'Brien Ford

Roy O'Brien Ford

22201 E. 9 Mile Road, St. Clair Shores, MI 48080

New 888-900-6883
Used 888-461-7503
Service 888-743-5169

Stay on the Right Track to Nine Mile & Mack

Average Ratings

4.7 out of 5.0
69 out of 75 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
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  1-10 of 75 reviews

Featured Review

5.0 out of 5.0

very good, bought 3 different cars from there.

by from Michigan |

Sale man know how to do there job, does not need to go see a manager every time we have a question on financial matters. Listen to the customers needs and finds exactly what they need & want in there price range!

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Buying Process
Not Applicable
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Shopped for a used car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

great service

by from Warren, mi |

Made the whole process easy.Fast service. Found the best deal.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Service

by from St. Clair Shores, MI |

Rich Christina went over and beyond to make our buying experience seamless. For example, our order took longer and he accommodated us with a vehicle that was suited for our camping trip. He also tries to get you the best deal and is brutally honest. Sometimes I dont like the answer but I know I it is the truth. He is very dependable and professional. We have been dealing with Rich for over 20 years.

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Customer Service
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Sean12

by from St. Clair Shores, MI |

Easy, great service and salesman. The car is the best I've ever driven.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Car review

by from grosse pointe park, michigan |

I had been dealing with Loren Holmes over several months while I procrastinated over which vehicle I was interested in. Loren was very patient and eventually I decided on a Flex. The overall experience was great even though I'm sure I tested Loren's patience.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Extraordinary!

by from St. CLair Shores, MI |

The service department at Roy O'Brien was heroic in attempting to repair my vehicle as a reasonable cost. When that was impossible, Alex Apess found me a new Focus that is both well-appointed and affordable. Ford's rebates and X Plan are very generous. I recommended Roy O'Brien Ford to my niece. Now she is the proud owner of her first car! Thank you for a great job!!

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Jerry Fortner is the best salesman I ever had!

by from Roseville, Mi |

Jerry Fortner always goes above and beyond to get me into the vehicle that I need and want, and this time was no exception! Jerry Fortner and Roy O'Brien Ford is THE place to go for a new or used Ford Car or Truck! Jerry will make the deal happen!

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Very helpful in obtaining independent financing.

by from Grosse Pointe Park, MI |

I was delighted by the helpfulness of my sales lady. She made it possible for me to lease my first car independently, and in a timely enough manner so that I could use it for my first job in two weeks.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great professional service

by from Macomb, Michigan 48045 |

We came to Roy OBrien a year ago, were interested in a Ford Escape. We looked at one, got brochure and price. We did not make decision at that time. We came back a year later, the sales person remembered us, spent time with us showing us the Edge, got quotes and did a test drive. We again looked at the Escape and decided to purchase it. The sales person was very efficient with the purchase price, test drive and going over the features. The sales person was Suzanne Clem. She was very helpful in all aspects of our purchase.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Awesome Service

by from st clair shores, Mi |

My fiancee and I went in looking for new car specifically the escape. Jerry was the dealer we went to see and he was nothing but extremely helpful. We told what we were looking to pay and he got us into the car we wanted. His overall expertise and professionalism is what really sold us. He even gave us rebates we didnt know existed or were offered. So thank Jerry for everything you did we are enjoying our new escape!!

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

New F-150

by from St Clair Shores, Michigan |

Great place to do business with! Alex Apess,sales person, None Better 1

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Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 75 reviews)