Roy O'Brien Ford

Roy O'Brien Ford

22201 E. 9 Mile Road, St. Clair Shores, MI 48080

New 888-900-6883
Used 888-461-7503
Service 888-743-5169

Stay on the Right Track to Nine Mile & Mack

Average Ratings

4.6 out of 5.0
65 out of 71 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 71 reviews

Featured Review

5.0 out of 5.0

very good, bought 3 different cars from there.

by from Michigan |

Sale man know how to do there job, does not need to go see a manager every time we have a question on financial matters. Listen to the customers needs and finds exactly what they need & want in there price range!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Extraordinary!

by from St. CLair Shores, MI |

The service department at Roy O'Brien was heroic in attempting to repair my vehicle as a reasonable cost. When that was impossible, Alex Apess found me a new Focus that is both well-appointed and affordable. Ford's rebates and X Plan are very generous. I recommended Roy O'Brien Ford to my niece. Now she is the proud owner of her first car! Thank you for a great job!!

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Jerry Fortner is the best salesman I ever had!

by from Roseville, Mi |

Jerry Fortner always goes above and beyond to get me into the vehicle that I need and want, and this time was no exception! Jerry Fortner and Roy O'Brien Ford is THE place to go for a new or used Ford Car or Truck! Jerry will make the deal happen!

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Very helpful in obtaining independent financing.

by from Grosse Pointe Park, MI |

I was delighted by the helpfulness of my sales lady. She made it possible for me to lease my first car independently, and in a timely enough manner so that I could use it for my first job in two weeks.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great professional service

by from Macomb, Michigan 48045 |

We came to Roy OBrien a year ago, were interested in a Ford Escape. We looked at one, got brochure and price. We did not make decision at that time. We came back a year later, the sales person remembered us, spent time with us showing us the Edge, got quotes and did a test drive. We again looked at the Escape and decided to purchase it. The sales person was very efficient with the purchase price, test drive and going over the features. The sales person was Suzanne Clem. She was very helpful in all aspects of our purchase.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Awesome Service

by from st clair shores, Mi |

My fiancee and I went in looking for new car specifically the escape. Jerry was the dealer we went to see and he was nothing but extremely helpful. We told what we were looking to pay and he got us into the car we wanted. His overall expertise and professionalism is what really sold us. He even gave us rebates we didnt know existed or were offered. So thank Jerry for everything you did we are enjoying our new escape!!

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

New F-150

by from St Clair Shores, Michigan |

Great place to do business with! Alex Apess,sales person, None Better 1

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Retiree

by from Warren, Michigan |

Rich Christina and the rest of the professionals there were extremely helpful and courteous. They worked very hard to get me into a car that I didn't think I would be able to get. I would certainly recommend them to anyone. Thanks so much.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

2015 ford fusion titanium 2015 ford edge titanium

by from Grosse Pointe Woods, Michigan |

Fantastic experience with sales agent Ted Roney and the 2 vehicles we leased are beyond expectations. Thanks, Ted.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

So excited to drive our new Flex our the door

by from Grosse Pointe, MI |

We went in looking for a new vehicle. The salesperson let us test drive a couple different vehicles. When we decided on the vehicle we wanted - he searched the inventory and found us one within a day. We were signed, sealed and delivered within 2 days of test driving.

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Customer Service
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Very satisfied

by from Saint Clair Shores, MI |

Accommodated me very well in the lease of my new car.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 71 reviews)