Montrose Westside Auto Campus

Montrose Westside Auto Campus

9600 Brookpark Rd, Cleveland, OH 44129

New 888-367-6165
Used 888-258-2575
Service 888-837-1299

"You've Got a Friend at Montrose!"

Average Ratings

4.6 out of 5.0
163 out of 177 people recommended this dealer.
Customer Service
Buying Process
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    31-40 of 178 reviews
5.0 out of 5.0

Went back for the outstanding service!

by from Cleveland, OH |

I initially went to the dealership two years ago to buy a vehicle. My sales representative was Luis Reyes and he was phenomenal. He went above and beyond to ensure I had the best deal and the car that best fit my needs. Due to my excellent past experience, my husband and I went back to purchase another vehicle. We worked with Luis for the second time and he was great. We were provided with a personalized visit that was informative and helpful. I definitely recommend this dealership!!

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

LoVe My Volvo

by from Castalia,Ohio |

I just purchased my first Volvo XC70 2 days ago and loving it. I would like to acknowledge the great professional service we received from Mentrose Volvo of Cleveland. A note of great appreciation to their sales person CINDY HARLEY. She's a true professional, curtious and knowledgeable about what she is representing. I love the fact that she was not pushy and she goes out of her way to get you answers to questions shes not sure about.GREAT JOB CINDY!!

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Not Applicable
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Exceptional Service, Friendly Volvo Dealership

by from Cleveland, Ohio |

When we started looking for a car, my husband and I visited several dealerships before we came to see the Volvos at Montrose Westside. Since it was to be my car, I really just wanted information and a chance to test drive several models without any sales pressure. And that's what we found! Salesman Sandy Lazarowicz was very friendly and knowledgeable. Because of his engineering background, he easily explained the differences between the models I drove and answered all my questions without hesitation. When we decided on a model, we were satisfied with the terms Sandy and his manager Carlos offered to us. And - when it came time to take delivery, Sandy saw to it that the Service Dept. worked extra hard to have the vehicle prepped and ready a day early! Thank you, Montrose Volvo. Keep up the great customer service!

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Montrose Volvo Has a Gem In Cindy Harley

by from Berea, OH |

My recent visit to Montrose Volvo turned out to be my most positive buying experience. Cindy was a pleasure to deal with. She was very knowledgeable about the Volvo brand and about my model in particular. I give her my highest recommendation.

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Mazda CX5

by from North Olmsted,OH |

Very happy with ourpurchase of a 2015 Mazda CX 5. Don was our salesman who answered all our questions and never pressured us into buying. We felt very comfortable with our decision and we were able to take delivery of our car the next day. We had been looking for a new vehicle for a few months and had been through all kinds of scenarios.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

New 2015 Volvo XC70

by from Akron, OH |

We purchased our second Volvo, a 2015 XC70 wagon, on Monday. Cindy Harley was thorough and patient with our many questions. At no time did we feel pressured by her or Carlos Dague, the sales manager. The process was smooth and everyone at Montrose Volvo was professional. Montrose Volvo has been servicing our XC90 for six years now. It's been one of the best customer service relationships I've had with any business, ever. The service staff is professional, efficient and courteous. I highly recommend this dealership to anyone who drives or wants a Volvo.

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Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Very Pleasant Experience

by from Cleveland, Ohio |

This is a great place to purchase a vehicle hands down! I purchase a new Mazda 6 from Montrose West side Campus on Brookpark Rd. about two weeks ago. The sales professional that assisted me CJ, was very knowledgeable, courteous, and professional with my wife and i during the entire process. He even show me how to activate some of the special features before I drove off the dealership campus. He made us feel welcome and we did not feel any pressure or hassles. CJ got to down to business determining what I was interested in and did not waste time finding me options to choose from. Nice Job CJ. Jessica the finance manager was also very helpful in making sure that we had everything that we needed to have peace of mind in protecting our investment. Thanks guys for for making or visit to Montrose an enjoyable one.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Love my XC60

by from Brunswick, Oh 44212 |

I wrote a brief review recently and as I read it I noticed that one of my ratings showed 2 star. I would like to correct that, it was a complete accident. The buying experience was actually very easy and everyone involved in the process was very helpful. All of our questions were answered clearly and nothing was overlooked. My apologies to Cindy and Carlos. Please disregard it. Thank you!

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Love my XC60

by from Brunswick, Ohio |

I just leased the XC60 and I am so impressed with it. I had been driving an Audi and was actually a bit nervous to transition to something else, but I am so glad I did! It's been a fabulous drive and I am completely satisfied. I am also impressed with Carlos and Cindy who were so friendly and did not add any unwanted pressure. They were wonderful to work with in every way possible and I will definitely recommend them to anyone. Volvo is a solid vehicle (can't say enough about it) and pleasing to the eye. Thanks again!

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent Experience -- Forver Grateful!!!

by from Cleveland, OH |

I came into Westside Mazda dealership for my second vehicle after a rather sharp VW GTI caught my eye. I had a VERY tough situation -- credit, recent accident, and I'm young; so going in, I wasn't sure what to expect. I sat down with Don Blake, and immediately my anxieties were eased. Don worked tirelessly to get me into the car I WANTED. Not once did I feel pressured into a situation I was uncomfortable with, which was something I was worried about considering my situation and past dealings with other dealerships. The professionalism I experienced at this dealership is unmatched in my books, all the way through. From the moment I walked in, through the buying process, in financing, and even as I drove off the lot, I felt these people took care of me, like they were there to make sure I was happy; and by gosh was I. I now have a SWEET GTI that I feel proud to own, and have Don Blake and the people of Westside Auto Campus to thank for that. I will forever be grateful for what they did for me, and I seriously recommend giving this group of individuals a visit. Thanks again for everything!

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Shopped for a used car

Does recommend this dealer

Did make a purchase


(31-40 of 178 reviews)