Suburban Chevrolet Cadillac

Suburban Chevrolet Cadillac

3515 Jackson Rd., Ann Arbor, MI 48103

New 888-439-6516
Used 888-463-6038
Service 877-263-4608

Make the Choice!

Average Ratings

4.7 out of 5.0
287 out of 293 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 295 reviews

Featured Review

5.0 out of 5.0

Mark Brown

by from Ann Arbor |

Mark made the experience of getting a new car fantastic.He was very knowledgable and made sure I was happy all the way thru the process.I would highly reccomend you look up Mark Brown at Suburban Chevy in Ann Arbor if your looking for a car.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Suburban Chevrolet Cadillac responded to this review

July 19, 2012

Hey your the best Paul. Let me know how that gas mileage is on your New Volt. And if anyone needs a Great haircut go see Paul at Luminosity Salon in Saline!!!

5.0 out of 5.0

Service with a smile.

by from Ypsilanti, Michigan |

As always my trip to the dealership to have work done on my Equinox was very pleasant. The amount I was quoted for repairs was what I had to pay. Speaking from experience, Suburban is the most honest car dealership I have ever dealt with, and I will be referring my family members and friends.Honest, hard working, dedicated, team players, are just a few names to describe Brent Steenbergh and his co-workers. Thank You.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Service

by from Ann arbor, mi |

Outstanding service. John Millard the service manager is the best in the business. I wish he sold cars as well

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Recent Service of my Malibu

by from Ann Arbor, MI |

Everyone at Suburban is friendly, helpful and the service done on my car was prompt. Love that you always provide a car wash too!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

great service on our car

by from Michigan, Ann Arbor Mi |

Curt in the body shop took great care of us and we appreciate it. he fixed the car to espectations. Thank you

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Pleasant to work with, disount coupons

by from Ann Arbor, MIchigan |

Always pleasant to work with the services advisors. Most of the work that I have done is completed in the same day. Always able to use coupons to obtain discounts.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

My first choice for service

by from Ann Arbor, MI |

I bring my cars here because setting up an appointment that fits my schedule is easy and they get me in and out quickly. They are friendly, helpful and know what they are doing. As an engineer that works for GM, I know the difference.

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Timely service

by from Ann Arbor, MI |

Even though because of a traffic snag in Ann Arbor, cars were backed up when I arrived, my car's service was handled promptly and efficiently.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Easy buying experience

by from Ann Arbor, MI |

We had an easy time purchasing our car because our sales person was very familiar with the Volt and it's features. There was no pressure placed on us to buy and we felt valued.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

follow up necessary

by from ann arbor, mi |

I am still waiting on little door knob grommets I requested two years ago. for this visit I followed up two and half weeks after first visit to find out if part was in. it was in but I had not received a call to inform me.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Good Service

by from Ann Arbor, MI |

I stopped after work without an appointment to get a low beam headlight replaced and the service agent got me with a relatively short wait.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 295 reviews)