Suburban Chevrolet Cadillac

Suburban Chevrolet Cadillac

3515 Jackson Rd., Ann Arbor, MI 48103

New 888-439-6516
Used 888-463-6038
Service 877-263-4608

Make the Choice!

Average Ratings

4.7 out of 5.0
288 out of 295 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 297 reviews

Featured Review

5.0 out of 5.0

Mark Brown

by from Ann Arbor |

Mark made the experience of getting a new car fantastic.He was very knowledgable and made sure I was happy all the way thru the process.I would highly reccomend you look up Mark Brown at Suburban Chevy in Ann Arbor if your looking for a car.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Suburban Chevrolet Cadillac responded to this review

July 19, 2012

Hey your the best Paul. Let me know how that gas mileage is on your New Volt. And if anyone needs a Great haircut go see Paul at Luminosity Salon in Saline!!!

5.0 out of 5.0

Great service

by from Ypsilanti, MI. |

I brought my 2013 Traverse in for an oil change and repairs due to several recalls issued by GM. It took longer than expected to make all the repairs, but I was fine with that because I was given a rental car while my car was being serviced.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

No response to cars.com vehicle inquiry

by from Brighton, MI |

I submitted an internet inquiry on a Pontiac G6 over a week ago and never heard anything from this dealership. As of today the car is still on their website. Don't call me now. I'm know longer interested and have moved on.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Service with a smile.

by from Ypsilanti, Michigan |

As always my trip to the dealership to have work done on my Equinox was very pleasant. The amount I was quoted for repairs was what I had to pay. Speaking from experience, Suburban is the most honest car dealership I have ever dealt with, and I will be referring my family members and friends.Honest, hard working, dedicated, team players, are just a few names to describe Brent Steenbergh and his co-workers. Thank You.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Service

by from Ann arbor, mi |

Outstanding service. John Millard the service manager is the best in the business. I wish he sold cars as well

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Recent Service of my Malibu

by from Ann Arbor, MI |

Everyone at Suburban is friendly, helpful and the service done on my car was prompt. Love that you always provide a car wash too!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

great service on our car

by from Michigan, Ann Arbor Mi |

Curt in the body shop took great care of us and we appreciate it. he fixed the car to espectations. Thank you

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Pleasant to work with, disount coupons

by from Ann Arbor, MIchigan |

Always pleasant to work with the services advisors. Most of the work that I have done is completed in the same day. Always able to use coupons to obtain discounts.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

My first choice for service

by from Ann Arbor, MI |

I bring my cars here because setting up an appointment that fits my schedule is easy and they get me in and out quickly. They are friendly, helpful and know what they are doing. As an engineer that works for GM, I know the difference.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Timely service

by from Ann Arbor, MI |

Even though because of a traffic snag in Ann Arbor, cars were backed up when I arrived, my car's service was handled promptly and efficiently.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Easy buying experience

by from Ann Arbor, MI |

We had an easy time purchasing our car because our sales person was very familiar with the Volt and it's features. There was no pressure placed on us to buy and we felt valued.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 297 reviews)