I made an appt. for service on 3 days in advance. I dropped off vehicle on a early bird drop off on a Monday night for a Tuesday appt. I called at end of day on Tuesday and it had not been looked at. This happened again on Weds, and Thurs. Why did they bother to give me a Tues apt?? Finally looked at Friday with no answer about what was wrong--- but gave me a long list of OTHER items that needed to be fixed. This gave me a bad feeling like they were trying to gouge me.Finally got some answers the next Monday late afternoon about what was wrong. I agreed to let them do SOME of the work. I could tell the service manager was not happy. I thought they might be able to make the standard repairs the next day (Tues). This was standard stuff--brake work. But wasn't ready Weds either. Finally late in the day on Thursday they called to say it was done.3 full days for brake work?? And it was all to ONE brake. I can deal with the high price-- but I felt like my vehicle was pushed to the back of the line. I could of probably dealt with all that and not felt compelled to write a review. By the way- this is the FIRST time I have ever wrote a review. Until I discovered the following: On their write up of safety/ primary concern repairs he said I need a license plate light assembly for $118.96 installed. HARD TO BELIEVE THEY WOULD NOT CHECK THE LIGHT BULBS. I'll bet they would if it was their car. But someone has to pay for that fancy dealer remodel. Guess what? it was just a couple little light bulbs. You know that little sheet of paper they normally put down by the drivers side floor?? They must have been out of them. My car had mud in place of it. First and last time for me... I'm sure someone from the dealership will contact me now-- I gave enough info so they can figure out who this is. I will post an update if anything happens.
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