Bob Ferrando Ford Lincoln

8868 Ridge Rd, Girard, PA 16417

Used 814-774-5678

Average Ratings

4.8 out of 5.0
106 out of 109 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 109 reviews
5.0 out of 5.0

Company Vehicle

by from Erie, PA |

I am a new corporate customer with a new Explorer. Service is very important to me as I rely heavily on my company car to be there for me every day. So far....so good!

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great place and people to deal with.

by from Fairview, PA. |

I went in a little concerned about a braking issue with my car. The staff quickly assessed the problem. And came back promptly with the solution, price quote, and estimated time of competition. The car was done before they deadline and I was soon happily on my way. Ferrando Ford is a great place to by a car and you couldn?t find a better place for service.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Julie Sierota

by from Erie, PA |

I will need new tires in the near future and the service technician (Arlan) gave me information to research prices as Ford will price match.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Mister

by from Edinboro, Pa. |

They try to keep prices down, I think? The personnel are very helpful.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Great Service

by from Erie, Pa |

Very friendly! I was happy they washed my car after the service:)

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Services

by from Edinboro, PA |

Going on year 3 with my 2012 Ford Escape. Very pleased. Service is always fast, thorough and complete. Never a problem. Staff is aces. I recommend Ferrando Ford all the time. Thank you.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Tire Service

by from Erie, PA |

I have a 2013 Ford and recently purchased 4 new tires to the time of almost $1200. I thought that they came with s warranty as I was not offered one. So when one of my tires gotten flattened due to a pothole I thought my tire was covered. I came to find that it was not and was going to cost me another almost $300 to replace it!

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellant

by from Girard, PA |

Leased a 2015 MKZ. The sales person found the exact vehicle that we wanted...when we wanted it. The support staff was excellent. Everyone made the transaction a pleasure.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Service

by from Girard, PA |

Outstanding service. Purchased air filter elsewhere to install, could figure how to do it without taking engine compartment apart. They showed me how to replace it and service man had to really sweat to do it. Lesson for auto mfg. -- Designers should try being in service man's shoes!! Design it and leave the battle for someone else!!!! Not sound design practice!!!!!! Thanks Frank Frangione

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from Fairview Pa |

The service dept is great. They really take great care of me when I drop off my vehicle.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 109 reviews)