Paul Brown Chrysler Dodge Jeep RAM

1145 E State St, Olean, NY 14760

Used 888-457-3580

Average Ratings

4.7 out of 5.0
40 out of 41 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 42 reviews
5.0 out of 5.0

Purchased 2015 Town & Country from Dan Jennings

by from Salamanca, NY |

Purchased a new 2015 Chrysler Town & Country. Dan was a great salesman.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

New Optima Purchase

by from Port Allegany, PA |

Josh, Rob, and the rest of the staff were great. They were completely up front and explained everything to the fullest.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

never again

by from PORT ALLEGANY.PA> |

I have bought many cars in 6 different states and I have never been lied to or treated so badly as I was at Paul Brown motors. I will always regret going there at all. NEVER AGAIN

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did make a purchase

Paul Brown Chrysler Dodge Jeep RAM responded to this review

April 4, 2015

We are completely caught off guard on this situation. We wish we knew what happened and could help. At Paul Brown customer customer service is our TOP Priority. We want to help but we don't know what happened or how to contact you. Please contact me directly so we can help. Jim Paterniti General Manager Paul Brown Motors, Inc 716.372.0080 jpaterniti@paulbrownmotors.com


5.0 out of 5.0

Buying New Ram 1500 from Dan Jennings

by from Bradford, Pa |

You went over and above to make a great deal for us both times we came here for vehicles. We will be back tell family & friends.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Purchased Chrysler 200 from Dan Jennings

by from Olean, NY |

Very satisfied with buying process. Customer service was excellent!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Very surprised by this dealership worth the drive!

by from Corry PA |

We made the drive to Paul Brown after another Chrysler dealership closer to our home treated us like criminals. From the moment we arrived at Paul Brown, we were treated like gold! Tim Smith was awesome, he showed us the different vehicles we were considering and was very informational on his products.We test drove a Kia Forte which was a very nice vehicle. We spoke to Cheryl Kio in finance, she was absolutely awesome as well! Both of them understood our situation and both were very easy work with. Unfortunately due to circumstances we could not purchase the Forte today, but we will be back to Paul Brown very soon! I highly recommend this dealership, they actually care about their customers.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

2014 JEEP GRAND CHEROKEE

by from Rew, PA |

Overall very satisfying buying experience from the time we walked in the door.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Needed a New Car

by from Olean, Nw York |

Rob Anastasia & Mary Colley were EXCELLENT!!! I was looking for a new Car and they helped me. they Were EXCELLENT

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Buying New

by from Olean, NY |

Very friendly people who work here. No pressure salesman. Thank you for such a pleasant buying experience for 2 new vehicles :)

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Sally Whiting

by from Fredom, New York |

My Daughter bought her car from Mary Colley recently. She brought me in to buy my SUV. Paul Brown has a referral program where they made her car payment for next month because I bought a vehicle.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-10 of 42 reviews)