Brooklyn Ford

10405 N. Brooklyn Rd, Brooklyn, MI 49230

New 866-564-1167 New866-564-1167
Used 877-789-5285 Used877-789-5285
Service 888-667-9086 Service 888-667-9086

Watch for he guy on the sign!


Average Ratings

4.8 out of 5.0

Customer Service
Buying Process
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  1-10 of 52 reviews

Featured Review

5.0 out of 5.0

Best Dealership Ever

by from Jerome, MI |

Most genuine, down to earth, heartfelt, helpful, customer-oriented group of professionals I've ever known. Will work absolute wonders for people! I have been buying vehicles at Brooklyn Ford for 12 years now & I'll never buy another vehicle elsewhere. The owner of this establishment is a Saint!!! #DieHardGuyOnTheSignFan!!

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Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase

Brooklyn Ford responded to this review

February 12, 2016

We are glad you chose our dealership! If you ever need any help, please give us a call!


5.0 out of 5.0

Excellent Car Buying Experience

by from Adrian, MI. |

My wife and I came to Brooklyn Ford to purchase a newer vehicle for my wife. We worked with Dave Kennedy, salesman at Brooklyn Ford. He asked us what we were looking and he found it! The Sales Manager worked overtime getting us loan approval and the Best Deal possible! Everyone at Brooklyn Ford was Great and Easy to work with! They all went above and beyond to make sure we got the Perfect Vehicle for our needs. We both would Highly Recommend Dave Kennedy and the Entire Brooklyn Ford Staff if you are in the market for a new or used vehicle and any service needs! Thanks Again, Brian & Jeanette Houghteling

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Shopped for a used car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

customer

by from brooklyn, mi |

received very personal service, timely and correct.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Brooklyn Ford responded to this review

May 20, 2016

We appreciate your response, Robert! If there is anything else we can do for you, please give us a call. Safe (and fun) driving!


5.0 out of 5.0

oil change

by from Norvell, Mi |

took my Escape in for oil change and was done and promptly returned

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

GREAT service

by from Brooklyn, MI |

I appreciate that when I need something done with my car it gets done. Steve Webb in service (along with Mike) are there to make sure that the car you are driving is safe to be in. Steve lets me know what needs to be done, and sees to it that it is fixed/corrected in a timely manner.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Brooklyn Ford responded to this review

May 12, 2016

We are more than glad to be of service, Thora. It's good to hear our team is living up to the promise of providing fantastic service to our customers.


5.0 out of 5.0

oil change

by from brooklyn, Mi |

Service was good. the salesman who sold us the truck remembered me and my wife, by name. Now that was great.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Brooklyn Ford responded to this review

March 30, 2016

Thanks for the feedback. Please let us know if there's anything else we can do for you.


5.0 out of 5.0

great service

by from Jackson, mi |

Great service as always always clean and helpful fast but done right

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Tremendous Friendships

by from Brooklyn, MI |

I'm a previous customer of Brooklyn Ford of which I've always been pleased with the service department as well as the sales staff. Thank you Cole, Chuck, Andy, Mike, Steve and the rest of the gang. In a small community and a local member of the Chamber of Commerce we all know any bad press can hurt any hard earned reputation. It's my pleasure to continue to promote Brooklyn Ford. We all know you can't please everyone but I'll bet the team at this dealership will hit the mark. Thanks again!!!

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  • Customer Service
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Shopped for a new car

Does recommend this dealer

Did make a purchase

Brooklyn Ford responded to this review

March 30, 2016

Thanks so much for your feedback. We appreciate your review of our team, and the staff here at Brooklyn Ford look forward to further serving you in the future!


5.0 out of 5.0

Satisified customer.

by from Brooklyn, MI |

The2 service managers do a great job. Mike is excellent and very courteous and through, and so is Steve. You have a very good service department. I'm very satisfied with your dealership and glad I bought 3 vehicles from you. A satisfied customer.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

oil change and refix on tire

by from Brooklyn, MI |

very nice people always helpful always listens to your concerns

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Brooklyn Ford responded to this review

February 2, 2016

Thanks for the feedback. We appreciate your positive review!


(1-10 of 52 reviews)