Gorno Ford

Gorno Ford

22025 Allen Rd, Woodhaven, MI 48183

New 888-747-4709
Used 888-460-6452
Service 888-695-9125

Where the FORD people go.

Average Ratings

4.9 out of 5.0
364 out of 362 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 363 reviews

Featured Review

5.0 out of 5.0

Got a wonderfull car!!

by from wyandotte |

I bought a used car from Jimmy, he was very informative and answered all my questions and really made me feel at ease, he was very professional! im very happy with my experience! and my car! go see him!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Gorno Ford responded to this review

February 6, 2014

Thank you very much for your review.

5.0 out of 5.0

Very nice and clean dealership with great service.

by from Woodhaven, MI |

Our salesman is the best and the service and oil change does a great job. Gorno takes care of both the escape and fusion.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great

by from Woodhaven, MI |

The service department was very prompt and polite. Thank you

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Above and beyond service.

by from Southgate, MI |

There was not a C-Max to test drive on the lot. So the sales rep brought their own C-Max in for me to test drive.

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Customer Service
Buying Process
Quality of Repair
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Service on 2014 Fusion

by from Woodhaven, MI |

Staff was incredibly helpful and friendly. The facilities are great and the location is very convenient. Especially like the customer service hours of operation.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Staff

by from Woodhaven, MI |

Staff is always attentive and service was quick. We haven't had any negative experiences.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Oil change

by from Woodhaven, MI |

Great customer service would recommend to friends and family

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Relaxing car buying experience

by from Woodhaven, MI |

We get A- Plan. We cajoled Dan K. and ordered a Flex SEL. An hour of paper work later we had a new vehicle. Short and sweet. The boys took a photo with Santa and then played in the play area while I completed the lease papers. Easy and stress free.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Friendly and knowledgable staff

by from Woodhaven, MI |

Everything was handled quickly and accurately. Pat Roberts was very helpful and knowledgeable.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Review

by from Southgate, MI |

I brought my Fusion to Gorno on December 5 as it was revving high, slipping gears, and the yellow "wrench" warning light was on. I had just returned from PA - my mom had died from complications of Parkinson's Disease - and now I had serious car issues. It was determined to be a transmission problem, which meant I would be without a car for more than a couple of days. Brian was most courteous and offered to provide me with a rental car, which I declined as there was no place I needed to go. When I picked up my car on December 12, the invoice was 3 pages long, but I only had to pay $100 thanks to Premium Care! I can make a soufflé blindfolded, with one hand tied behind my back, but I am no mechanic! That is why I trust the service people at Gorno - professional, courteous service every time!

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great service

by from Woodhaven, MI |

Was very pleased with services performed and the speedieness in which it was completed.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 363 reviews)