Gookin Ford

Gookin Ford

510 Factory Outlet Dr, Story City, IA 50248

New 888-518-5586
Used 888-767-9557
Service 866-578-8657

Offering superior sales and service to our valued customers

Average Ratings

4.8 out of 5.0
39 out of 41 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 41 reviews

Featured Review

5.0 out of 5.0

Fixed rear seal on F-150

by from State Center, IA |

Everyone says "Hi" to me as I was waiting; this includes John Gookin himself. That helps explain why I drive 35 miles to Story City instead of 20 miles to Marshalltown or Ames.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

5.0 out of 5.0

Gookin Ford

by from Story City, IA |

I bought a Fiesta ST. The car is outstanding, and I'm completely happy with it and its performance. It was in for the free oil change recently and the service department was as friendly and professional as everyone in the other departments at Gookin. Keep up the good work.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Friendly and easy experience.

by from Story City, IA |

Friendly, professional and willing to negotiate. Perfect for me!

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Customer Service
Buying Process
Quality of Repair
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

December 2014 truck purchase

by from Story City, IA |

Everyone was very professional and helpful during the purchase of this F-150 Ford truck. I think we had all our questions answered very patiently. this was our second purchase from this dealership and not our last.

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Customer Service
Buying Process
Quality of Repair
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great professional service

by from Roland. IA |

As usual, the staff was accommodating and professional !

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

A Day at Gookin Ford

by from Story City, IA |

Been using Gookin Ford for my car/truck needs since the 60s.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Vehicle LOF

by from Story City, IA |

Friendly, courteous, fast service. Facility very clean and professional.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Mustang

by from Story City, IA |

I like my Mustang They listen to what you want They try hard to make you happy. They always succeed! They have a gret sales them.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Happy customer

by from Story City, IA |

Always pleased with the service we get for both our car and truck. Service dept. was very helpful in explaining any future issues that need to be addressed. The dealership always makes you feel appreciated and anxious for you to return in the future.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Happy customer

by from Story City, IA |

Staff and service was very good. Questions were answered and paper work very efficient. Thank you for your pleasant purchasing experience.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

customer

by from Story City, IA |

Gookins are very helpful, respectful and always have treated me fair. They know their business very well. I have a 2001 Ford Windstar.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 41 reviews)