Lithia Ford of Klamath Falls

2833 Washburn Way, Klamath Falls, OR 97603


Average Ratings

4.7 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 26 reviews
5.0 out of 5.0

Good car buying expierence

by from Ukiah, California |

My wife and I bought a truck through Lithia Ford of Klamath Falls. We live in another state and negotiated the deal over the phone. This included the trade in of our old truck and the price of the new truck. When we arrived at the dealership, they checked out our truck, we inspected the new truck and made the deal. I can honestly say this was the easiest car buying experience I have ever had. I never felt pressured and they did not try to add any extras on the deal. I would definitely buy from this dealership again.

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  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

New car purchase

by from Klamath Falls,Oregon |

I have never bought a new vehicle from Lithia Ford and wanted to buy local. I was very satisfied with the process and the staff and will look there when I am looking to buy again.

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  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

SERVICE

by from KLAMATH FALLS |

WHAT A GREAT SERVICE DEPARTMENT. I WOULD GO SEE BRADEY EVERYTIME I NEED ANYTHING DONE TO MY VEHICLE

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  • Customer Service
  • Buying Process
  • Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Buying a used car

by from Klamath falls oregon |

Joshua was the salesman that I was dealing with and he is great. I had talked to h on the phone and told him what I was looking for, a day or two later he drove the car to my work place to show the car. The car was just what I was looking for and at the price I asked for. I told him I would be in on a Tuesday after work, he all the paper work ready before I got there which was a real plus for me. Joshua is a great person .

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  • Customer Service
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  • Not Applicable
    Quality of Repair
  • Not Applicable
    Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

customer

by from Klamath Falls, Oregon |

excellent service, but I must add characters to reach 50. If anyone reads this, at the beginning you said there would be one question. Then you followed with another 10 or so. That's the reason I don't like to fill out reviews, and won't fill out another.

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  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Oil Change

by from Klamath Falls |

Nice staff. Felt the cost was VERY expensive....$53 for an oil change!

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  • Customer Service
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    Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Servicing for F150 2015

by from Klamath Falls OR |

went in for oil change. the waiting room was under repair/construction, was in a temporary waiting room in the floor show room. The service manager was friendly and was informative with any questions I had. I would go back again for service at this dealership.

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  • Customer Service
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    Buying Process
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    Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Warranty Work

by from Klamath Falls, OR. |

Excellent service...well mannered and friendly staff!!

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  • Customer Service
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    Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

C Max

by from Klamath Falls, OR |

I appreciate the quality of the service that I received and the courteous manner in which the staff at Lithia treat me.

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    Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

review

by from Klamath Falls, Oregon |

took truck in for routine oil change, great service, kept me informed about all that was going on. would recommend to anyone looking for a dealership, or just to have a vehicle serviced.

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  • Customer Service
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    Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


(1-10 of 26 reviews)