Courtesy Buick GMC

6305 Northwest Hwy, Crystal Lake, IL 60014

New 888-493-9838 New888-493-9838
Used 888-443-5507 Used888-443-5507
Service 888-473-8650 Service 888-473-8650

For the best deal periodIt's Courtesy that counts!


Average Ratings

4.8 out of 5.0

Customer Service
Buying Process
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  1-10 of 56 reviews

Featured Review

5.0 out of 5.0

Great experience

by from Lake In The Hills, IL |

The salesman was very helpful and patient through our decision process on choosing the right vehicle. The sales manager did an excellent job putting together a financial deal that met our needs. Overall, a great car buying experience.

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  • Customer Service
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Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Frozen info screen on 2014 Sierra All Terrain

by from Crystal Lake, IL |

Mike Scholl is typically who i come to see when i need service or there is problem with my truck. He is great and i appreciate how he treats me. like i'm someone important.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Bad experiences

by from Crystal lake |

After buying the car I never received the second key fob and key. When asking about it I was told that the salesman no longer works there and they cannot do anything about it. Now I finaly go in for a oil change and was told 45 min with a wash. And another 15 to fix a recal. 2-1/2 hrs later I finaly had to ask when it would be done. It was ready within 5 min of that time. Then they wanted to charge me for the oil change when I was suppose to receive free ones for 2 years. All in all it took just about 3 hrs for what I was told would be finished in 1. So far I have been very unimpressed with this dealership.

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Shopped for a used car

Came in for service or repair

Does not recommend this dealer

Did make a purchase


5.0 out of 5.0

Very happy with dealership courtesy Buick gmc

by from Huntley,ill |

Great place to buy a car or truck. Phil grant is the man that makes it happen. No pressure and the best price in town and out of town.great service and you even get a wash job. Life is good at courtesy build Clutch gmc. Thanks

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great place to deal

by from Huntley, Illinois |

We purchased a Buick Encore and the salesman was very friendly, helpful, no pressure sales and when we talked deal he was attentive and got us a great out the door price we couldn't refuse. The Encore is a great vehicle, drives like a Cadillac, has all the amenities of a Caddy and rides very quiet on the highway. Everyone we have dealt with so far has been very friendly and try to do the best they can for any situation.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Had my oil changed

by from Cary, IL |

Had my oil changed. Great service. Friendly staff.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Friendly and helpful staff. On time.

by from Elgin, IL |

Mike immediately helped me with a problem storing my spare tire. Car was serviced on time. Check list was reviewed.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service-clean facility-friendly personnel

by from Crystal Lake, IL |

The task of an oil change was very satisfactory. I appreciate the service department recommending the services needed to keep my car running properly. I really appreciate having the car washed when the job is completed.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service Department!

by from Crystal Lake, IL |

Thank you for taking care of our car in a fast and efficient way. We appreciate your concern for customer loyalty, and for providing excellent customer service.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great group of people...best car dealer around

by from Crystal lake, il |

Best dealership I have ever had the privilege of doing business with. Great courteous salesman, went above and beyond, love the new ride. Will buy all future cars here and would recommend everyone else do same.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 56 reviews)