John Tapper Automotive

John Tapper Automotive

429 S Kalamazoo St, Paw Paw, MI 49079

New 877-882-3448
Used 866-489-1348
Service 866-560-8917

Excellent Customer Service!

Average Ratings

4.9 out of 5.0
181 out of 186 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 204 reviews

Featured Review

5.0 out of 5.0

2014 GMC Acadia, upgrade / end of lease

by from Benzie County, Michigan |

Tapper's, & Salesman John Goldberg made our transition into a newer Acadia, effortless. They were able to find an exact match to the one my wife built online, and brought it to us 3 hours away, and drove back our old one. Thank you

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase

1.0 out of 5.0

Never responded

by from Hartford MI |

Dealer did not respond. What more can I say? I have no interaction to comment on.

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Not Applicable
Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase

John Tapper Automotive responded to this review

May 9, 2014

Good morning, my name is Marty Rouse from Tapper Automotive. I am the Internet manager here at Tapper Automotive. I am sorry about no one getting back with you. What site did you put a request in? Also is there anything I can do for you? Thanks Marty. Cell 269-823-2290


5.0 out of 5.0

Excellent buying experience!

by from Grand Rapids, MI |

We recently purchased a used vehicle from Terry the sales manager. Although we had scheduled an appointment over the phone, when we arrived at the dealership there was no sales staff to assist us and the vehicle was not washed or cleaned out. The sales manager did step up and gave us the keys and let us drive the car. In the end we purchased the vehicle but the price was not correct on the paper work. The dealership called and sent us a check for the difference in the price we agreed to pay. Low pressure and very honest small town dealership!

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Customer Service
Buying Process
Not Applicable
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Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Disappointed

by from Toledo. Oh |

I would like to suggest that once a vehicle is advertised online and a salesman is working with a potential customer to make a deposit on the vehicle, that the dealer check with all sales people first and not let anyone else (personal friends or relatives) pull the vehicle off the lot and obtain it out from under the potential buyer.

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Customer Service
Buying Process
Not Applicable
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Not Applicable
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

GREAT SERVICE = GREAT LISTENING & LOW PRESSURE

by from KALAMAZOO |

SEE STEVE SIVAK. HE WAS SO EASY TO DEAL WITH....NO HIGH BALL, LOW BALL HERE. JUST HONESTY AND LISTENING TO OUR NEEDS SO WE GOT A DEAL THAT REALLY MET OUR NEEDS AT A FAIR PRICE. KUDOS TO STEVE AND TAPPERS! ALSO, GALS, HE WILL TREAT YOU WITH RESPECT!

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Customer Service
Buying Process
Not Applicable
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

great buying experience!

by from valparaiso, in |

I dread going to purchase a vehicle!!! This was overall the best buying experience we have ever had. It was a very easy no-strings attached purchase. The truck was in great shape (minus the one cigarette burn in the seat) it was all as described on the website. I plan to check them out again for our next purchase!!

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Not Applicable
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

2012 CHEVY EQUINOX

by from JONES, MI |

HAD A GREAT EXPERIENCE. EVERYONE WAS VERY FRIENDLY AND VERY HELPFUL. RUBY SIMON IS THE BEST!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Place

by from Dowagiac, Mi |

Quick and easy service, helpful staff, made the car buying process the easiest its ever been for me. Thanks for all the help Steve.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

My new Silverado

by from Gobles,Mi |

I leased a new 2014 Silverado from Tapper and absolutley love it. I worked with Brett and had an enjoyable purchase experience. I also enjoyed working with the finance person Marcia, between the two I was in and out within 2 hours. I wouldn't go anywhere else.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

2014 Silverado

by from 121 State rd. Battle Creek Michigan |

John & Marcia did a great job helping pick out my new truck. What a nice ride !!

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

2014 Sierra

by from Paw Paw Mi. |

John Goldberg did a great job with me I would reccomend him to anyone. I,m very satisfied with the dealership.

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Customer Service
Buying Process
Quality of Repair
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Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 204 reviews)