Hines Park Lincoln

Hines Park Lincoln

40601 Ann Arbor Rd, Plymouth, MI 48170

New 888-872-9450
Used 888-464-5979
Service 888-545-7164

Your Dealer For Life!

Average Ratings

4.9 out of 5.0
534 out of 533 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 438 reviews
5.0 out of 5.0

Excellent Dealer experience

by from Livonia, Mi. |

Service was completed quickly and service representative offered coffee and other snacks while I waited for service to be completed.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Bent rims

by from Plymouth, MI |

I had an issue with some bent rims and Kris (from sales) and Kirsteen (from service) took care of the issue for me and were very patient and helpful...Thanks again to the both of them!

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Retired

by from Plymouth, MI |

I own a 2013 MKS. I love my car and the service perform on it has be well done. I'm pleased.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Hines Park Lincoln

by from Plymouth, MI |

I took my car in for routine maintenance and they were quick, efficient, polite, attentive, and I received a free car wash!

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent Customer Care

by from Plymouth, MI |

I want to thank my Service Advisor, Bob Brant, for expediting the repair on my MKZ when I brought it in at 2:00 on 11/5 for service. Bob also personally handled my sign-out paperwork so that I could leave for a 4:00 appointment. When I received the service estimate, I failed to check the promised time, which was 5:00 that afternoon. In addition to the routine maintenance, the gas-tank door needed repair. Had I looked at the estimated finish time, I would have known to reschedule the repair for another day. My oversight was inexcusable. It compromised Bob's effort and that of the service team, but they still managed to provide excellent customer care! My complements to Bob Brant and the Service Team. Sincerely, Jeanette Novak

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Best Dealership in Town or Around Town żżż

by from Plymouth, MI |

Everyone is personable from the service advisors, salespeople, shuttle drivers, the facility is fabulous I really enjoy the entire atmosphere it makes spending money on repairs a little more palatable.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from Plymouth, MI |

Service and staff were very good. Will return again sometime.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Fantastic

by from Plymouth, MI |

Mike Caputo is the best! Always willing to go the extra mile. The Body Shop did a wonderful job in repairing our car. Thank you, Denise Picard

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Maintenance Visit

by from Plymouth, MI |

The staff was helpful, service was quick, and I enjoyed my cup of coffee while I waited.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Regular maintenance

by from Plymouth, MI |

Staff was very courteous and accommodating. A pleasure to do business with.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 438 reviews)