Jorgensen Ford

Jorgensen Ford

8333 Michigan Ave, Detroit, MI 48210

New 888-854-4132
Used 877-438-3012
Service 888-250-2964

Our People Make The Difference

Average Ratings

4.9 out of 5.0
84 out of 84 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 84 reviews

Featured Review

5.0 out of 5.0

Great Customer Service! Very Happy Customer!

by from Clinton Township, MI |

What a great experience. The entire staff was so friendly, and Drew helped me get exactly what I was looking for in a price range that i could afford. Would HIGHLY recommend this team! Love my new car!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Does recommend this dealer

Did make a purchase

Jorgensen Ford responded to this review

November 7, 2013

Thank you for your business Carrie, We are happy to hear your experience was great!

5.0 out of 5.0

Great Repair Service from Jorgensen Ford

by from Detroit, MI |

Mike Palmarchup from the Service Dept was great to work because i felt that he carefully listened to my concern on my brake system & he relayed those concerns to the repair technicians, and collectively the Jorgensen team eliminated my brake system failure. Now my brake system performs like it use to when i first bought the vehicle. I am very satisfied with the service that I received from Jorgensen Ford. I would recommend them to all.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

owner of a ford SHO

by from Detroit, MI |

tires were a bit too costly as of today I hope to bring in a price comparson i could truly use a price met refund so thank you and i hope to bring in the list of prices this week coming

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

2006 Mercury Oil Change

by from Detroit, MI |

was serviced right away, was in and out for the oil change within 25 minutes

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Good Job!

by from Detroit, MI |

Friendly fast service, great workers. Thank you for making my visit pleasant. I was glad to have a clean, spacious and open place to wait while my car was serviced. (although not for long)!

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

I have no idea what you mean by this.

by from Detroit, MI |

Although it was well-marked, it was disconcerting to sort out where to park and enter during construction. My welcome, however, was warm enough to make me feel the effort was worth it. I brought a book to pass the time, the overbearing sound from the TV was unpleasant as I tried to read. There were 2 to 4 people waiting, I'm not sure anyone was watching. A newspaper would have been a nice option. The gentleman who handled my service was very considerate and a pleasure to work with.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Mr. mike

by from Plymouth, MI |

Excellent they treat me like I am family. Excellent they treat me like I am family.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Jorgensen Ford is #1

by from Detroit, MI |

The service I experienced was spectacular! Best customer service by far! my vehicle drives great and it was so clean when it was returned to me!

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

clean facility

by from Detroit, MI |

Had 2 get my ford fusion looked at. Volume control didn't work on my steering well. I dropped off my car on my lunch hour & received a ride back 2 work & was picked up from work when the job was completed & problem fixed...thanks... staff (Mike) & receptionist were friendly.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Owner

by from Detroit, MI |

I have a ford edge and I have always had it serviced at Jorgensen's. I always make an appointment so I rarely have to wait too long for service to be completed. The staff is friendly and they let me know if something is coming up for maintenance or repair so I can plan for the next visit

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from Detroit, MI |

I only had to stay for an hour then I was out the door. That was fast.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 84 reviews)