Jorgensen Ford

Jorgensen Ford

8333 Michigan Ave, Detroit, MI 48210

New 888-854-4132
Used 877-438-3012
Service 888-250-2964

Our People Make The Difference

Average Ratings

4.9 out of 5.0
365 out of 365 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 365 reviews

Featured Review

5.0 out of 5.0

Great Customer Service! Very Happy Customer!

by from Clinton Township, MI |

What a great experience. The entire staff was so friendly, and Drew helped me get exactly what I was looking for in a price range that i could afford. Would HIGHLY recommend this team! Love my new car!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Does recommend this dealer

Did make a purchase

Jorgensen Ford responded to this review

November 7, 2013

Thank you for your business Carrie, We are happy to hear your experience was great!

5.0 out of 5.0

Car service

by from Detroit, Mi |

Great customer service!!!!! Well explained what services were done on my car.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Mister

by from royal oak, mi |

let me know the cost before starting a project on repairing burnt out light

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Jorgensen Ford responded to this review

July 29, 2015

Thank you for your honest feedback, Tom. We know there is always room to improve and we will work hard to be better for our valued guests!


5.0 out of 5.0

Awesome service fantastic place

by from East pointe, Mi |

My husband and I was referred to Jorgensen ford by my mother in law and we could not be happier with professionalism, polite manner of this dealership and workers. Awesome place to buy a car my sales person Mr Warren you rock dude

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Jorgense Survey

by from Detroit, MI |

Willie Warren and the staff were ALL great! I really appreciated Willie guiding me step by step in what could have been a scary and horrible experience. He added to my excitement and explained everything in detail. I didn't feel rushed and was more than accommodated in every way.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Jorgensen Ford responded to this review

July 29, 2015

Alana, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. If there is anything else we can do to assist you, please let us know!


5.0 out of 5.0

Vehicle owner

by from Lathrup Village, Michigan 48076 |

I was there less than an hour and a half. Great service!!!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Detroit, Michigan |

My repairs, service and overall customer service was excellent.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Jorgensen Ford responded to this review

July 29, 2015

Thank you so much for your wonderful review, Alysia! We look forward to seeing you again down the road!


5.0 out of 5.0

always clean and the coffee is fresh

by from Detroit, mich |

I have had good experiences with my dealer and I will work with them as long as I own a Ford

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Clean services

by from Dearborn, Michigan |

Mike sareini and Mo catfish Baidoun are professional and always explaining everything in full detail. I would definitely recommend my friends and family to them.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Jorgensen Ford responded to this review

July 29, 2015

We really appreciate your feedback of your recent visit with us at Jorgensen Ford Sales, Haisam! If there is anything else we can do to assist you, please let us know! Take care!


5.0 out of 5.0

Fast service, honest staff

by from Detroit, MI |

Staff was helpful and honest. My rotors were rusted,and my brakes were low. Due to financial issues, I could only afford to replace brakes, but John at the service department recommended to replace both at a later date, since bad rotors would simply wear my new brakes down faster. I really appreciate this honesty. Oil change was done quickly as well.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Jorgensen Ford Body Shop

by from Pontiac, MIchigan |

I absolutely loved the service I received at your body shop. The body shop manager, Dave, was awesome. I feel like I am part of the Jorgensen family. The only person I will let put hands on my Taurus is the Jorgensen body shop. Even though I moved from the Detroit area to Pontiac, Michigan, I still travel to Jorgensen for my repair needs. I was disappointed to learn the one of your service dept staff persons, Mike, no longer worked there. Mike gave me excellent service in the past and I miss him. I'm not sure where I will be going for my auto's service needs. But again, your body shop is A-1!!!! Thanks Dave!!!!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 365 reviews)