Ford of Northampton

968 Bridge Rd, Northampton, MA 01060

New 888-286-8331 New 888-286-8331
Used 888-286-4065 Used 888-286-4065
Service 888-289-9535 Service 888-289-9535

Our commitment to Customer Service is second to none


Average Ratings

4.7 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 92 reviews
5.0 out of 5.0

Service at Northampton Ford

by from Sheffield MA |

Great service,great atmosphere an, work very well done. Thank you so much for fixing the transmission.

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  • Customer Service
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  • Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Unhappy ford owner

by from Easthampton |

Had them run diagnostic on my truck found 2 problems as they always do cost a ton to fix also the usual and said my truck was all set 150 miles later my check engine light reappears they will look at it tomorrow....I bet it's not something they did I bet they find 2 new problems like they usually do and I'm sure for a small fortune they will almost fix them 2 ...at least for a 150 miles

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Came in for service or repair

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Awesome customer service

by from Amherst, MA |

Awesome service. Everyone was very friendly and explained everything they found and did when servicing my truck.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent Service

by from Northampton |

As always, the service team provide excellent service

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Customer

by from Hadley, MA |

Very Excellent Experience Everyone very friendly and professional. Would definitely let other people know to go here for a vehicle.

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Repair and Mounting

by from Easthampton, MA |

Very timely! Pleasant comfortable wait. Good understanding of problems and tasks.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

use car purchase

by from northampton ma |

Roger once again provided us with outstanding service.

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Shopped for a used car

Does recommend this dealer

Did make a purchase


3.0 out of 5.0

2015 ford focus purchase

by from Northampton, MA |

all went well; a prior customer so was happy to go back

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Wonderful sales and service

by from Easthampton, MA |

The sales staff and service department are always pleasant and curtious

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Survey

by from Windsor, MA |

Extend expiration dates on oil change coupons. Also, offer them more frequently.

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Came in for service or repair

Does recommend this dealer

Did make a purchase


(1-10 of 92 reviews)