Mercedes-Benz of Novi

(4.4) 5.0 25 Reviews

39500 Grand River Ave, Novi, MI 48375


Average Ratings

4.4 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 25 reviews
3.0 out of 5.0

Good Maintenance

by from Novi, MI |

I took my car for 50,000 miles maintenance. They did it good.

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  • Customer Service
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    Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Review of my

by from Brighton Michigan |

Christopher Stacherski, my sales rep went beyond the call of duty! He made sure I understood all the documentation. He personally delivered my car and went over every detail. He cared. And it showed. I would recommend him to anybody who asks me where I should buy a car.

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Shopped for a used car

Does not recommend this dealer

Did make a purchase


4.0 out of 5.0

Service appointment went smooth

by from Novi, Mi |

It was a smooth worry free experience starting from scheduling a maintenance service and ending in delivery of the vehicle after service. Service staff is very good.

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Lgs450

by from Novi mi |

I give 5 star for Christ, he did a great job. I will come back and referred more friend come over.....

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Service Visit

by from Bloomfield Hills, MI |

Always a pleasure to come into the service department...

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Service on CL 550

by from west bloomfield |

Service was conducted as stated. Vehicle was clean when returned. Taylor was great as the Service Tech.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

30,000 service check

by from Southfield, MI |

I did not need an appointment. Service only rook 1 hour.

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

10K Service visit

by from Canton, MI |

Took vehicle in for 10k service. Everything was done promptly, including the service. Wait time was estimated at one hour & thirty minutes. Vehicle was ready within that time frame.

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Came in for service or repair

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Equilla Wainwright

by from Detroit mi |

Warranty service was fast & efficient. I also washed my car which I really appreciate

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Satisified

by from Valparaiso IN |

Timely and hundreds cheaper than other Mercedes dealers. I have had all my service completed here and I have always been satisfied, no issues.

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  • Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 25 reviews)