Dick Genthe Chevrolet

(4.7) 5.0 163 Reviews

15600 Eureka Rd, Southgate, MI 48195


Average Ratings

4.7 out of 5.0

Customer Service
Buying Process
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  1-10 of 163 reviews
5.0 out of 5.0

The Place To Go For The Car You Need.

by from Detroit, MI. |

From the time you step in the door, you are treated with a high degree of respect and hospitality. You go in with an idea of what you want or need in a car and the staff insures that you see and get the car you really need. There is no strong arming and you feel as though the staff have your best interest at heart. The maintenance shop personnel are equally gracious. It is a car buying experience everyone should experience at least once in their life. Dick Genthe is truly the place to go for the car you need.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Horrible customer service

by from Southgate mi |

Went in to look at cars didn't even fund a year I loked, they ran my credit without my authorization and their customer service is horrible.

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Shopped for a new car

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Review

by from Southgate, MI |

My sales person, James Rahim, was exceptional. James went above and beyond for the sale. I would recommend him to all of my friends. The sales manager, Bobby Kapp, was also extremely helpful. He made my experience an easy transition. I would recommend Dick Genthe to everyone I know. They did a great job.

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  • Customer Service
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Daniel

by from Allen park mi. |

Excellent service by sales person, we leased a car

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  • Customer Service
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

New Equinox

by from Southgate, MI |

Great overall experience - exceptional service. I visited this dealer last year but did not purchase a vehicle at that time, was not happy with the sales person - he was new and did not seem to be very secure in his knowledge of his offerings. When I went in a week ago I was lucky to be greeted by Mario, he made me feel comfortable and put forward the extra effort to understand what my needs were. We went through a few bumps in securing the vehicle but he proved to be the salesman that he is - he pushed for the help that I needed and I would recommend that anyone who was interested in a new Chevrolet visit this dealership and seek out Mario - you would not be disappointed.

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  • Customer Service
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

The best car buying experience I've ever had

by from Southgate |

Mario from Dick Genthe Chevrolet was the best car salesman I've ever dealt with, and the whole Dick Genthe team was very helpful especially when I hit a few snags with the financing. My family and I will be using Mario. from Dick Genthe Chevrolet anytime we're looking for a new vehicle I want to thank Mario and the Dick Genthe team for a very pleasant car buying experience

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

First time having my truck repaired. Scott & Mike

by from Wyandotte , mi |

This was the first time I had my truck repaired and since the dealership I bought it from has changed hand and management I didn't know where to take it. I called a friend and he highly recommended Dick Genthe and the technition Mike Cook. I was greeted by Scott and immediately felt right at home. Being a motorcycle technician I know how important it is to treat people personable. In short these guys over exceeded my expectations.

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Oil change

by from Southgate Michigan |

The oil change was 10 minutes. The other checks were 5 minutes. Great service.

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  • Customer Service
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Mrs. Lloyd Chinavare. (Betty)

by from Lincoln Park. Mi |

Scott Nichols was my service guy. He was very polite very helpful needed my car by a certain time and it was ready on time to get my granddaughter from school! I feel that I can depend on him any time.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Gentle service

by from Southgate michigan |

Nice people gave me a loaner car called me with updates

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Came in for service or repair

Does recommend this dealer

Did make a purchase


(1-10 of 163 reviews)