Toyota Ford of Greenfield

1 Main St, Greenfield, MA 01301

Average Ratings

5.0 out of 5.0
76 out of 76 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 76 reviews
5.0 out of 5.0

Quality dealership

by from Hinsdale, nh |

Easy going, very helpful, took time and found exactly what I wanted and worked with me the whole way. I felt like a human here not a project

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Customer Service
Buying Process
Quality of Repair
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great friendly service

by from Greenfield, MA |

Everyone was very helpful, felt like my vehicle was a priority. They gave me the best possible solution to repair my Matrix.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from Greenfield MA |

This was my first time coming to your dealership for service. I was impressed with the quality of customer service. As soon as I arrived, someone came to my car and walked me into the office. The work took less time than expected. Thanks.

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

customer service at its best

by from Greenfield,MA |

Great overall experience. Shane took the time and was not pushy at all. He knew about his product and well versed in customer service. I would recommend this dealership and Shane to anyone. I bought my Yaris from Toyota of Greenfield 3 yrs ago and have kept coming back. Service dept is excellent also. Nothing but good experiences for me. Except for the construction,positive all the way

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Customer Service
Buying Process
Not Applicable
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Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

great customer service

by from deerfield ma. |

Very happy with the treatment by salesman Shane Barbato . He gave us a fair trade-in on our truck and got us a payment and interest rate that we could afford. I would recommend him to anyone and will go back to him for my next car or truck purchase.

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Customer Service
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

wonderfu service and nice people

by from greenfield Massachusetts |

the people there are very help full and answered any questions that I had concerning my car. I would definitely go back there any time I needed help with my car. I how ever will be glad when they finish working on the new dealer ship

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from Greenfield ma |

Sent my daughter to buy her car after I've bought 3 cars. Service dept is awesome and very responsive to my needs and schedule. I refer everybody. Sorry to hear marty is no longer working there.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Exceptional Salesperson

by from Greenfield, MA |

Nick, the salesperson, was exceptional. He answered all our questions and kept us updated on our cell phone. Great salesperson.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Owner of dealership cares about you!

by from Sunderland MA |

Wait time was appropriate for oil change. Waiting room comfortable TV and coffee appreciated. Only did the service that was needed and on my way. Thanks for the coupon for free car wash at FL Roberts that's something new.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Greenfield Ma |

My experience was great. I told the saleswoman that she had to go slow as this was the first time that I had done anything like this since the passing of my husband. She did as I asked and if I did not understand what she was talking about she told me again.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 76 reviews)