Cueter Chrysler Jeep Dodge RAM

(5.0) 2 Reviews

2448 Washtenaw Rd, Ypsilanti, MI 48197

Used 734-434-2424

Average Ratings

5.0 out of 5.0
2 out of 2 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
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1-2 of 2 reviews
5.0 out of 5.0

Excellent Sales Team, Nice Cars

by from Southfield, MI |

Due to my curren situation, I found myself in financial distress. My car was paid for but needed constant repairs, many of which I could not afford. Several dealers had turned me down and I was about to give up. I received a letter in the mail offering a second chance credit decision to which I said "yeah, right". However, I decided to call. I was referred to Rusty Spring, a sales consultant at Cueter Chrysler in Ypsilanti. I explained my situation to him and told him that I didn't want to drive 30 miles only to be told that would need a humongous down payment to qualify for a car, or be turned down, which seemed to be the norm these days. He understood and said he would work with me to try to get me into a nice reliable car. He said he would hold no punches and would be straight up with me. I completed the online application; within 24 hours Randy called & told me he could help me and to come on out. Of course I was skeptical but went out anyway. I didn't clean out my car, in fact, I even filled it up with gas because I expected to return home with it, as usual. To my surprise, Randy delivered. He worked very hard & got me qualified. I now have a beautiful 2010 Chrysler Sebring Limited with that was in excellent condition, many luxury options and very low mileage. I couldn't ask for more. Randy was very caring, understanding, and down to earth. In fact, I found all the sales consultants & the financial team to be that way. They appeared to work as a team without the backbiting & greediness you find at some dealers. They were very patient and took time to answer all my questions. I was ready for a scam but my experience with Cueter turned out to be one of the best car buying experiences that I've ever had. I have yet to use their service center but when I do, I expect no less. I have recommended Randy & Cueter Chrysler to several people & will continue to do so. It's a little out of the way, but for service & results, it's worth it.

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Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

SHOPPING FOR A CAR

by from South Lyon, MI |

I really don't like shopping for new cars but Ben H made it fun and got me into a vehicle that was just right for me after we talked about what I needed. Had a new car within 2 days of looking, made the payments affordable.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Cueter Chrysler Jeep Dodge RAM responded to this review

June 22, 2012

Thanks for that great review, tinajane. I'm glad Ben was able to deliver a fun experience by taking the time to talk to you about your specific needs.


(1-2 of 2 reviews)