- Repair & Care
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by AKS from Royal Oak, MI |
Took vehicle in for Lube/Oil/Filter. Upon leaving dealer, got immediate DIC message that Rear Hatch door was open. Got out to inspect and found that hatch was indeed loose (not the case when I brought it in). Attempted to open so that I could close properly, but it would not open. Was able to push it all the way shut, but it subsequently would not open at all. Returned to dealer IMMEDIATELY, but they refused to take responsibility despite the fact no such defect existed when it was brought in for oil change. They wanted $157 to fix. They claimed coincidence, but hatch would not have become randomly partially dislodged by itself. I refused to reward their incompetence or chicanery and took it to Serra Chevrolet to fix. Price there was $111 for the same job.
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Came in for service or repair
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