Reviews
Write a reviewThe service man was really great (Reggie) he kept us well
The service man was really great (Reggie) he kept us well informed and comfortable my car was finished in a reasonable amount of time and the facility was very clean
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Job
The customer service was outstanding I love the way they took care of me and my truck. The service center on Gratiot is terrible but I absolutely love the one that's on Jefferson near downtown. Keep up the good work.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Honest and Friendly
In town for a Lions game, my truck was running incredibly rough leaving the hotel - shaking and wouldn't leave 1st gear. We were lucky to find Jefferson Chevrolet a mile down the road. We left the truck in their care to work on alternative means of getting home, over an hour away. Assuming the worst, the call the next day left me stunned. Less than $150, only having to address a clogged throttle body. While clearing the code they informed me of another code, that was not related to my issue - was of significant cost - while assuring me the fix wasn't needed immediately and I could address it with my local dealer. Above and beyond, Reggie, incredibly friendly and reassuring all the way. With no mechanical experience, often coming in cynical, it was so refreshing appreciating such an honest assessment and repair.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jefferson Chevrolet Detroit Michigan
Fast and efficient oil change. :) Check in at the service desk and finance were straightforward.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great car service at Jefferson Chevrolet!!
Staff are always pleasant! Car servicing done expeditiously. Never had a problem after service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Don't go here.!
Bobby doesn't care about you, he does not have your best interest at heart. Your just a sale to him.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Chuck russ
Great experience nice courteous Clean patient business
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jefferson Chevrolet
Outstanding car dealership. Actually the only one I could find what I wanted. I am truly satisfied ?.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Run as fast as you can!
The most horrific experience I?ve ever had with a car repair facility. They are incompetent and do not know what they are doing. Because I dealt with them I lost time and a lot of money. I can?t even explain everything or I?d be writing all day. View my previous reviews from last month (yes that?s how long it?s been)! All I can say is stay far away from Jefferson Chevrolet
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jefferson Chevrolet
Great service always go there to get my oil changed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase