Barber Ford Inc

Barber Ford Inc

640 East Eighth Street, Holland, MI 49423

New 877-896-2595
Used 877-836-7860
Service 888-237-2630

Barber Ford Family Owned & Operated

Average Ratings

4.8 out of 5.0
327 out of 327 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 327 reviews
5.0 out of 5.0

Good service, clean facility

by from Holland, MI |

I always get a friendly greeting, my wait is always within a reasonable amount of time.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Wonderful experience

by from Holland, Michigan |

I had transmission concerns, but they reprogrammed it and it seems to be shifting ok. The real test will come pulling my wave runners up a hill. I a very satisfied with the service.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Barber Ford Inc responded to this review

June 25, 2015

Your comments keep us motivated and working hard for all our guests, David! We hope you continue to choosing Barber Ford. for all your vehicle needs! Take care!


5.0 out of 5.0

Happy with Fords and Barber Ford

by from Hudsonville, MI |

New Explorer ... Experience was fast and friendly. I went in with a single goal and they acquired what I requested within a few days. I cannot rate repairs because I was only there to purchase. No service experience yet.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Safety first

by from Holland, MI |

The staff made a slot for my vehicle when I called with the ABS issue. I did not ask or expect to be able to get in so quickly, but they have concern over the safety.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Barber Ford Inc responded to this review

June 15, 2015

We are glad we were able to find an appointment time that works for you, Sally! Thank you for choosing R E Barber Ford as your first choice for service! Take care!


5.0 out of 5.0

Great service

by from Holland, mi |

Took our vehicle in to have oil change and tires rotated. When we went to pick up the vehicle we found out they also did an inspection on most other areas of the vehicle as well that we weren't expecting. With that being done and letting us know whether it was good, bad, or in desperate need of repair, it helped us out. Will take out vehicle back to them again to be serviced.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

battery replaced

by from grand rapids, mi |

battery died - could jump start it but not cold start John got my car right in and installed a quality battery at a reasonable price

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Barber Ford Inc responded to this review

June 15, 2015

We really appreciate your feedback of your recent visit with us at R E Barber Ford, Charles! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!


4.0 out of 5.0

Good experience

by from Holland, michigan |

Purchased an Escape overall experience was very good

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Very good experience

by from Holland, Michigan |

Sales was very friendly fun and very knowledgable. Very

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Barber Ford Inc responded to this review

June 15, 2015

We're pleased to hear everything was completed to your satisfaction, Stephen! Here at R E Barber Ford, we truly value you and your business and we hope to see you again!


4.0 out of 5.0

Services

by from Holland, MI |

The people at Barber Ford are always so friendly and helpful!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Routine maintenance service call

by from Holland, MI |

The people who work in the Service Dept. at Barber are a great asset.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Barber Ford Inc responded to this review

June 15, 2015

Thank you for your amazing comments, Elisabeth! We always enjoy hearing back from our valued clients and we hope to see you here again!


(1-10 of 327 reviews)